Outage report · Partial outage

Maxio outage on Oct 15, 2025

Billing Portal Management Links Not Functioning for Some Customers

SeverityPartial outage
StartedOct 15, 2025, 16:06UTC
ResolvedOct 15, 2025, 18:18UTC
Duration2h 13m

What happened

Maxio reported a partial outage starting Oct 15, 2025, 16:06 UTC, affecting Billing Portal. It was marked resolved at Oct 15, 2025, 18:18 UTC.

  • The incident lasted 2h 13m from first report to resolution.
  • Maxio had reported 1 other partial or major outage in the 90 days before it.
  • 6 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Maxio

This incident has been resolved.

Read Maxio's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Maxio started after this incident, so this report is based on Maxio's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Maxio's overall reliability

97.6/100

Maxio has a reliability score of 97.6/100, with 99.99% effective uptime and 1 incidents over the last 90 days.

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