Outage report · Partial outage

Zuora outage on Jun 2, 2025

Unable to access NA2 production and sandbox tenants

SeverityPartial outage
StartedJun 2, 2025, 14:58UTC
ResolvedJun 2, 2025, 18:18UTC
Duration3h 19m

What happened

Zuora reported a partial outage starting Jun 2, 2025, 14:58 UTC, affecting Production UI, Billing tenant access. It was marked resolved at Jun 2, 2025, 18:18 UTC.

  • The incident lasted 3h 19m from first report to resolution.
  • Zuora had reported no other partial or major outages in the 90 days before it.
  • 1 other vendor we track reported a significant incident within 12 hours of it.

Latest update from Zuora

This incident has been resolved.

Read Zuora's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Zuora started after this incident, so this report is based on Zuora's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Zuora's overall reliability

99.6/100

Zuora has a reliability score of 99.6/100, with 100% effective uptime and 1 incidents over the last 90 days.

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