Managed Database Services · reliability comparison
Aiven vs Redis Cloud: which is more reliable? (2026)
Redis Cloud is more reliable than Aiven, scoring 79.2 vs 34.6 out of 100. Over the last 90 days Aiven reported 9 incidents and Redis Cloud reported 3, with effective uptime of 97.43% and 99.72% respectively. Redis Cloud resolves incidents faster on average (4h 56m).
Data updated Nov 1, 2026 · How we score
| Metric | Aiven | Redis Cloud |
|---|---|---|
| Reliability score | 34.6 | 79.2 |
| Rank (managed database services) | #13 | #8 |
| Uptime (90 days) | 97.43% | 99.72% |
| Incidents (90 days) | 9 | 3 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 1d 5h | 4h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Aiven and Redis Cloud differ
- Aiven reported 3× as many incidents as Redis Cloud over the last 90 days (9 vs 3).
- Aiven had 3 partial or major outages, compared with 1 for Redis Cloud.
- Redis Cloud fixes problems faster: 4h 56m on average, against 1d 5h for Aiven (6.0× quicker).
- Aiven's longest outage on record lasted 3d (Oct 12, 2026); Redis Cloud's lasted 10h 36m (Oct 20, 2026).
90-day uptime
Aiven
Redis Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Aiven incidents
- Degraded performanceOct 20, 2026 · resolved in 12h 47m
Google Cloud VPN incident affecting services
Affected: Aiven
- InformationalOct 18, 2026 · resolved in 17h 12m
- InformationalOct 16, 2026 · resolved in 4h 51m
- Partial outageOct 12, 2026 · resolved in 4d 14h
Issues with spin up node in google asia-southeast1 regionofficial update ↗
Affected: Aiven
- InformationalSep 29, 2026 · resolved in 4h 27m
- Partial outageSep 22, 2026 · resolved in 7h 10m
Aiven Console and API are downofficial update ↗
Affected: Aiven, Support Ticketing System
Recent Redis Cloud incidents
- Partial outageOct 20, 2026 · resolved in 10h 36m
New incident: "GCP region europe-west2 and zone europe-west2-b issues"official update ↗
- Degraded performanceSep 5, 2026 · resolved in 41m
New incident: "Redis Cloud – Temporary Issues with Redis IRIS"
- Degraded performanceSep 1, 2026 · resolved in 3h 30m
Other managed database services to consider
- Upstash · #1 · 100% uptime
- Prisma Postgres · #2 · 99.96% uptime
- PlanetScale · #3 · 99.92% uptime
- Neon · #4 · 100% uptime
See the full most reliable managed database services ranking →