Outage report · Partial outage
Redis Cloud outage on Oct 20, 2026
New incident: "GCP region europe-west2 and zone europe-west2-b issues"
What happened
Redis Cloud reported a partial outage starting Oct 20, 2026, 06:47 UTC. It was marked resolved at Oct 20, 2026, 17:23 UTC.
- The incident lasted 10h 36m from first report to resolution.
- Redis Cloud had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Redis Cloud
All environments have been returned to a full operational state at this time. Please contact our Support team if there are questions or assistance is needed. Milestone is now 'resolved'. Previously milestone was 'monitoring' Our teams are continuing with the recovery procedures and are actively working to restore all affected services. We will provide further updates as they occur. If you require assistance, please contact our Support team. The GCP power outage affecting the europe-west2 region and europe-west2-b zone has been mitigated, and the underlying GCP infrastructure has partially recovered. Our teams have initiated recovery procedures and are actively working to restore all affected services. We will continue monitoring the recovery and provide further updates as they become available. If you require assistance, please contact our Support team. We continue to monitor the disruption affecting GCP europe-west2 and europe-west2-b while working to restore services. Please contact
What our independent monitoring saw
Our independent monitoring of Redis Cloud started after this incident, so this report is based on Redis Cloud's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Some customers may be experiencing issues making or receiving calls.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)
Redis Cloud's overall reliability
Redis Cloud has a reliability score of 79.2/100, with 99.72% effective uptime and 3 incidents over the last 90 days.
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