Outage report · Major outage
Bloomreach Engagement outage on Oct 20, 2026
Bloomreach Engagement - UK region unavailable
What happened
Bloomreach Engagement reported a major outage starting Oct 20, 2026, 07:03 UTC, affecting ENG, UK1, UK2. It was marked resolved at Oct 20, 2026, 19:50 UTC.
- The incident lasted 12h 46m from first report to resolution.
- Bloomreach Engagement had reported no other partial or major outages in the 90 days before it.
- 12 other vendors we track reported a significant incident within 12 hours of it.
Latest update from Bloomreach Engagement
Bloomreach Engagement in the UK region has been restored following the earlier cloud provider disruption. Platform access, tracking, and data imports are operating normally again, and primary event processing has returned to real-time. We apologize for any inconvenience during the outage and for any concern caused by earlier updates that referred to residual processing delays after core tracking had already recovered. Thank you for your patience. This incident is resolved.
What our independent monitoring saw
Our independent monitoring of Bloomreach Engagement started after this incident, so this report is based on Bloomreach Engagement's status page.
Other outages around the same time
Significant incidents other vendors reported within 12 hours of this one.
Some customers may be experiencing issues making or receiving calls.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
Multiple services were experiencing issues in the europe-west2 region.
TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)
New incident: "GCP region europe-west2 and zone europe-west2-b issues"
Bloomreach Engagement's overall reliability
Bloomreach Engagement has a reliability score of 67.3/100, with 99.39% effective uptime and 2 incidents over the last 90 days.
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