KYC & Identity Verification · reliability comparison
Alloy vs Didit: which is more reliable? (2026)
Didit is more reliable than Alloy, scoring 93.9 vs 79.5 out of 100. Over the last 90 days Alloy reported 8 incidents and Didit reported 2, with effective uptime of 99.74% and 99.95% respectively. Didit resolves incidents faster on average (53m).
Data updated Nov 1, 2026 · How we score
| Metric | Alloy | Didit |
|---|---|---|
| Reliability score | 79.5 | 93.9 |
| Rank (identity verification providers) | #8 | #3 |
| Uptime (90 days) | 99.74% | 99.95% |
| Incidents (90 days) | 8 | 2 |
| Partial / major outages | 2 | 2 |
| Avg time to resolve | 2h 51m | 53m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Alloy and Didit differ
- Alloy reported 4× as many incidents as Didit over the last 90 days (8 vs 2).
- Didit fixes problems faster: 53m on average, against 2h 51m for Alloy (3.3× quicker).
- Alloy's longest outage on record lasted 21h 48m (Jul 21, 2026); Didit's lasted 11h 4m (Dec 23, 2025).
90-day uptime
Alloy
Didit
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alloy incidents
- InformationalOct 22, 2026 · resolved in 5d 2h
Security Advisory Notice: Alloy Unaffected by Reported PHP Vulnerabilities
- Degraded performanceOct 9, 2026 · resolved in 1h 52m
Affected: Customer Dashboard
- Partial outageSep 10, 2026 · resolved in 4h 39m
Socure DocV is failing to complete for multiple clientsofficial update ↗
Affected: SDK
- InformationalSep 9, 2026 · resolved in <1m
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Affected: Customer Dashboard
- Degraded performanceSep 4, 2026 · resolved in 44m
- InformationalAug 27, 2026 · resolved in <1m
Recent Didit incidents
- Partial outageSep 4, 2026 · resolved in 40m
Database issue affecting service availability
Affected: Business Console, Core APIs, Hosted Verification Web App
- Partial outageAug 15, 2026 · resolved in 1h 5m
Database migration issue affecting API availability
Affected: Hosted Verification Web App, Core APIs
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →