KYC & Identity Verification · reliability comparison
Alloy vs Incode: which is more reliable? (2026)
Incode is more reliable than Alloy, scoring 81.9 vs 79.5 out of 100. Over the last 90 days Alloy reported 8 incidents and Incode reported 11, with effective uptime of 99.74% and 99.83% respectively. Incode resolves incidents faster on average (1h 10m).
Data updated Nov 1, 2026 · How we score
| Metric | Alloy | Incode |
|---|---|---|
| Reliability score | 79.5 | 81.9 |
| Rank (identity verification providers) | #8 | #7 |
| Uptime (90 days) | 99.74% | 99.83% |
| Incidents (90 days) | 8 | 11 |
| Partial / major outages | 2 | 5 |
| Avg time to resolve | 2h 51m | 1h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Alloy and Incode differ
- Incode reported 38% more incidents than Alloy over the last 90 days (11 vs 8).
- Incode had 5 partial or major outages, compared with 2 for Alloy.
- Incode fixes problems faster: 1h 10m on average, against 2h 51m for Alloy (2.5× quicker).
- Alloy's longest outage on record lasted 21h 48m (Jul 21, 2026); Incode's lasted 2d (Mar 1, 2026).
90-day uptime
Alloy
Incode
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alloy incidents
- InformationalOct 22, 2026 · resolved in 5d 2h
Security Advisory Notice: Alloy Unaffected by Reported PHP Vulnerabilities
- Degraded performanceOct 9, 2026 · resolved in 1h 52m
Affected: Customer Dashboard
- Partial outageSep 10, 2026 · resolved in 4h 39m
Socure DocV is failing to complete for multiple clients
Affected: SDK
- InformationalSep 9, 2026 · resolved in <1m
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Affected: Customer Dashboard
- Degraded performanceSep 4, 2026 · resolved in 44m
- InformationalAug 27, 2026 · resolved in <1m
Recent Incode incidents
- Degraded performanceOct 27, 2026 · resolved in 41m
Degraded Performance – End-to-End Encryption (E2EE) Flows in SaaS US
Affected: Omni US
- Degraded performanceOct 5, 2026 · resolved in 32m
Elevated number of error 500s on several endpoints
Affected: Omni US
- Degraded performanceSep 15, 2026 · resolved in 1h 28m
Elevated number of errors faceDB
Affected: Omni US
- Partial outageSep 1, 2026 · resolved in 1h 20m
Affected: Omni Canada
- Degraded performanceAug 31, 2026 · resolved in 44m
Degradation in SaaS US environment
Affected: Omni US
- Partial outageAug 28, 2026 · resolved in 42m
Elevated errors on ID processing
Affected: Omni US
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →