KYC & Identity Verification · reliability comparison
Alloy vs Veriff: which is more reliable? (2026)
Veriff is more reliable than Alloy, scoring 87.0 vs 79.5 out of 100. Over the last 90 days Alloy reported 8 incidents and Veriff reported 9, with effective uptime of 99.74% and 99.89% respectively. Veriff resolves incidents faster on average (2h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | Alloy | Veriff |
|---|---|---|
| Reliability score | 79.5 | 87.0 |
| Rank (identity verification providers) | #8 | #5 |
| Uptime (90 days) | 99.74% | 99.89% |
| Incidents (90 days) | 8 | 9 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 2h 51m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Alloy and Veriff differ
- Veriff reported 13% more incidents than Alloy over the last 90 days (9 vs 8).
- Alloy had 2 partial or major outages, compared with 0 for Veriff.
- Veriff fixes problems faster: 2h 7m on average, against 2h 51m for Alloy.
- Alloy's longest outage on record lasted 21h 48m (Jul 21, 2026); Veriff's lasted 8h 13m (Jun 12, 2026).
90-day uptime
Alloy
Veriff
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Alloy incidents
- InformationalOct 22, 2026 · resolved in 5d 2h
Security Advisory Notice: Alloy Unaffected by Reported PHP Vulnerabilities
- Degraded performanceOct 9, 2026 · resolved in 1h 52m
Affected: Customer Dashboard
- Partial outageSep 10, 2026 · resolved in 4h 39m
Socure DocV is failing to complete for multiple clientsofficial update ↗
Affected: SDK
- InformationalSep 9, 2026 · resolved in <1m
[Retroactive] Issues loading Workflows, Journeys, and Application Queues
Affected: Customer Dashboard
- Degraded performanceSep 4, 2026 · resolved in 44m
- InformationalAug 27, 2026 · resolved in <1m
Recent Veriff incidents
- Degraded performanceOct 28, 2026 · resolved in 51m
Delayed decision for a subset of verification sessions
Affected: API, Verification Decisions
- Degraded performanceOct 27, 2026 · resolved in 38m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions
- InformationalOct 23, 2026 · resolved in <1m
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceOct 7, 2026 · resolved in <1m
- Degraded performanceOct 1, 2026 · resolved in 2h 19m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
- Degraded performanceSep 3, 2026 · resolved in 8h 3m
Our service is experiencing issues
Affected: Verification Decisions, Verification Decisions, Verification Decisions
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →