Monitoring & Observability · reliability comparison
Axiom vs BugSnag: which is more reliable? (2026)
BugSnag is more reliable than Axiom, scoring 67.4 vs 63.5 out of 100. Over the last 90 days Axiom reported 9 incidents and BugSnag reported 2, with effective uptime of 99.50% and 99.66% respectively. Axiom resolves incidents faster on average (6h 36m).
Data updated Nov 1, 2026 · How we score
| Metric | Axiom | BugSnag |
|---|---|---|
| Reliability score | 63.5 | 67.4 |
| Rank (monitoring & observability tools) | #12 | #10 |
| Uptime (90 days) | 99.50% | 99.66% |
| Incidents (90 days) | 9 | 2 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 6h 36m | 1d |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Axiom and BugSnag differ
- Axiom reported 4.5× as many incidents as BugSnag over the last 90 days (9 vs 2).
- Axiom had 4 partial or major outages, compared with 0 for BugSnag.
- Axiom fixes problems faster: 6h 36m on average, against 1d for BugSnag (3.7× quicker).
- Axiom's longest outage on record lasted 4h 22m (May 15, 2026); BugSnag's lasted 6m (Nov 10, 2025).
90-day uptime
Axiom
BugSnag
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Axiom incidents
- Degraded performanceOct 30, 2026 · resolved in 1h 7m
Affected: Ingest
- Partial outageOct 27, 2026 · resolved in 2h 38m
Elevated errors from queriesofficial update ↗
Affected: Alerting, Querying
- Degraded performanceOct 25, 2026 · resolved in 1h 4m
Queries on Metrics Datasets Suffer from Elevated Error Rates
Affected: Querying
- Degraded performanceOct 21, 2026 · resolved in 33m
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 54m
Metrics query failures in US region
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 12m
Metrics ingestion and query disruption
Affected: Ingest
Recent BugSnag incidents
- Degraded performanceOct 1, 2026 · resolved in 1d 22h
Issues with the Traces and Spans API
Affected: BugSnag OTLP Trace Reporting API
- Degraded performanceAug 20, 2026 · resolved in 2h 21m
Affected: BugSnag Dashboard, BugSnag Sessions API
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →