Monitoring & Observability · reliability comparison
Axiom vs Elastic Cloud: which is more reliable? (2026)
Axiom is more reliable than Elastic Cloud, scoring 63.5 vs 26.9 out of 100. Over the last 90 days Axiom reported 9 incidents and Elastic Cloud reported 23, with effective uptime of 99.50% and 91.19% respectively. Axiom resolves incidents faster on average (6h 36m).
Data updated Nov 1, 2026 · How we score
| Metric | Axiom | Elastic Cloud |
|---|---|---|
| Reliability score | 63.5 | 26.9 |
| Rank (monitoring & observability tools) | #12 | #15 |
| Uptime (90 days) | 99.50% | 91.19% |
| Incidents (90 days) | 9 | 23 |
| Partial / major outages | 4 | 22 |
| Avg time to resolve | 6h 36m | 19h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Axiom and Elastic Cloud differ
- Elastic Cloud reported 2.6× as many incidents as Axiom over the last 90 days (23 vs 9).
- Elastic Cloud had 22 partial or major outages, compared with 4 for Axiom.
- Axiom fixes problems faster: 6h 36m on average, against 19h 52m for Elastic Cloud (3.0× quicker).
- Axiom's longest outage on record lasted 4h 22m (May 15, 2026); Elastic Cloud's lasted 3d (Sep 9, 2026).
90-day uptime
Axiom
Elastic Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Axiom incidents
- Degraded performanceOct 30, 2026 · resolved in 1h 7m
Affected: Ingest
- Partial outageOct 27, 2026 · resolved in 2h 38m
Affected: Alerting, Querying
- Degraded performanceOct 25, 2026 · resolved in 1h 4m
Queries on Metrics Datasets Suffer from Elevated Error Rates
Affected: Querying
- Degraded performanceOct 21, 2026 · resolved in 33m
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 54m
Metrics query failures in US region
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 12m
Metrics ingestion and query disruption
Affected: Ingest
Recent Elastic Cloud incidents
- Partial outageOct 23, 2026 · resolved in 2h 29m
- Partial outageOct 22, 2026 · resolved in 9h 31m
403 error when trying to access Autoops in newly created serverless projects
- Partial outageOct 20, 2026 · resolved in 6h 57m
- Partial outageOct 20, 2026 · resolved in 15h 3m
- Partial outageOct 8, 2026 · resolved in 8h 12m
Delayed or Unavailable project operation in GCP us-central1
Affected: GCP Infrastructure health: us-central1
- Partial outageOct 6, 2026 · resolved in 3h 50m
Delayed Serverless Metrics in Azure UAE North region
Affected: Azure Infrastructure Health
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →