Monitoring & Observability · reliability comparison
Axiom vs Grafana Cloud: which is more reliable? (2026)
Axiom is more reliable than Grafana Cloud, scoring 63.5 vs 33.2 out of 100. Over the last 90 days Axiom reported 9 incidents and Grafana Cloud reported 63, with effective uptime of 99.50% and 97.05% respectively. Grafana Cloud resolves incidents faster on average (6h 1m).
Data updated Nov 1, 2026 · How we score
| Metric | Axiom | Grafana Cloud |
|---|---|---|
| Reliability score | 63.5 | 33.2 |
| Rank (monitoring & observability tools) | #12 | #14 |
| Uptime (90 days) | 99.50% | 97.05% |
| Incidents (90 days) | 9 | 63 |
| Partial / major outages | 4 | 15 |
| Avg time to resolve | 6h 36m | 6h 1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Axiom and Grafana Cloud differ
- Grafana Cloud reported 7× as many incidents as Axiom over the last 90 days (63 vs 9).
- Grafana Cloud had 15 partial or major outages, compared with 4 for Axiom.
- Grafana Cloud fixes problems faster: 6h 1m on average, against 6h 36m for Axiom.
- Axiom's longest outage on record lasted 4h 22m (May 15, 2026); Grafana Cloud's lasted 3d (Jun 18, 2026).
90-day uptime
Axiom
Grafana Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Axiom incidents
- Degraded performanceOct 30, 2026 · resolved in 1h 7m
Affected: Ingest
- Partial outageOct 27, 2026 · resolved in 2h 38m
Affected: Alerting, Querying
- Degraded performanceOct 25, 2026 · resolved in 1h 4m
Queries on Metrics Datasets Suffer from Elevated Error Rates
Affected: Querying
- Degraded performanceOct 21, 2026 · resolved in 33m
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 54m
Metrics query failures in US region
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 12m
Metrics ingestion and query disruption
Affected: Ingest
Recent Grafana Cloud incidents
- MaintenanceOct 30, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- MaintenanceOct 29, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- MaintenanceOct 28, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- Major outageOct 27, 2026 · resolved in 28m
Frontend Observability Outage in prod-eu-west-2
Affected: AWS Germany - prod-eu-west-2
- Degraded performanceOct 27, 2026 · resolved in 4h 42m
Affected: Integrations
- MaintenanceOct 27, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →