Monitoring & Observability · reliability comparison
Axiom vs PagerDuty: which is more reliable? (2026)
PagerDuty is more reliable than Axiom, scoring 76.8 vs 63.5 out of 100. Over the last 90 days Axiom reported 9 incidents and PagerDuty reported 12, with effective uptime of 99.50% and 99.76% respectively. PagerDuty resolves incidents faster on average (52m).
Data updated Nov 1, 2026 · How we score
| Metric | Axiom | PagerDuty |
|---|---|---|
| Reliability score | 63.5 | 76.8 |
| Rank (monitoring & observability tools) | #13 | #10 |
| Uptime (90 days) | 99.50% | 99.76% |
| Incidents (90 days) | 9 | 12 |
| Partial / major outages | 4 | 11 |
| Avg time to resolve | 6h 36m | 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Axiom and PagerDuty differ
- PagerDuty reported 33% more incidents than Axiom over the last 90 days (12 vs 9).
- PagerDuty had 11 partial or major outages, compared with 4 for Axiom.
- PagerDuty fixes problems faster: 52m on average, against 6h 36m for Axiom (7.6× quicker).
- Axiom's longest outage on record lasted 4h 22m (May 15, 2026); PagerDuty's lasted 3h 20m (Aug 7, 2026).
90-day uptime
Axiom
PagerDuty
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Axiom incidents
- Degraded performanceOct 30, 2026 · resolved in 1h 7m
Affected: Ingest
- Partial outageOct 27, 2026 · resolved in 2h 38m
Elevated errors from queriesofficial update ↗
Affected: Alerting, Querying
- Degraded performanceOct 25, 2026 · resolved in 1h 4m
Queries on Metrics Datasets Suffer from Elevated Error Rates
Affected: Querying
- Degraded performanceOct 21, 2026 · resolved in 33m
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 54m
Metrics query failures in US region
Affected: Querying
- Partial outageOct 15, 2026 · resolved in 12m
Metrics ingestion and query disruption
Affected: Ingest
Recent PagerDuty incidents
- Partial outageOct 23, 2026 · resolved in 34m
Issue Resolved - Delays Across the PagerDuty Platform
Affected: Voice (US), SMS (US), Push (US), Email (US), Webhooks (US)
- Partial outageOct 19, 2026 · resolved in 1h 46m
Issue Resolved - Delays Across the PagerDuty Platform
Affected: SMS (US), Voice (US), Push (US), Email (US), Incident Workflows (US), Slack (US) +8 more
- Degraded performanceOct 14, 2026 · resolved in 17m
Issue Resolved - Delayed escalation of incidents and responder request invitations
- Partial outageSep 27, 2026 · resolved in 14m
Event Processing, Notification, and Platform Functionality Issues
Affected: Events API (US), Incident Workflows (US), SMS (US), Voice (US), Email (US), Push (US) +3 more
- Partial outageSep 25, 2026 · resolved in 1h 18m
Issue Identified - Incident Workflows experiencing delays
Affected: Incident Workflows (US), Incident Workflows (EU)
- Partial outageSep 22, 2026 · resolved in 56m
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →