Cloud Storage & Office Suites · reliability comparison
Backblaze vs Dropbox: which is more reliable? (2026)
Dropbox is more reliable than Backblaze, scoring 85.5 vs 62.9 out of 100. Over the last 90 days Backblaze reported 2 incidents and Dropbox reported 3, with effective uptime of 99.51% and 99.88% respectively. Dropbox resolves incidents faster on average (4h 54m).
Data updated Nov 1, 2026 · How we score
| Metric | Backblaze | Dropbox |
|---|---|---|
| Reliability score | 62.9 | 85.5 |
| Rank (cloud storage & office suites) | #8 | #5 |
| Uptime (90 days) | 99.51% | 99.88% |
| Incidents (90 days) | 2 | 3 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 19h 55m | 4h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Backblaze and Dropbox differ
- Dropbox reported 50% more incidents than Backblaze over the last 90 days (3 vs 2).
- Dropbox had 1 partial or major outage, compared with 0 for Backblaze.
- Dropbox fixes problems faster: 4h 54m on average, against 19h 55m for Backblaze (4.1× quicker).
- Backblaze's longest incident on record lasted 19h 55m (Oct 30, 2026); Dropbox's lasted 1h 11m (Nov 14, 2025).
90-day uptime
Backblaze
Dropbox
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Backblaze incidents
- Degraded performanceOct 30, 2026 · ongoing
New incident: "Customers in the US east region might be facing issues with downloads"
- Degraded performanceOct 30, 2026 · resolved in 19h 55m
- MaintenanceOct 28, 2026 · resolved (duration not published)
Scheduled Maintenance: US West Network Maintenance, October 28, 2026
- MaintenanceOct 28, 2026 · resolved (duration not published)
Scheduled Maintenance: EU Central Network Maintenance October 28, 2026
- MaintenanceOct 21, 2026 · resolved (duration not published)
Scheduled Maintenance: US West Network Maintenance, October 21, 2026
- MaintenanceOct 8, 2026 · resolved (duration not published)
Scheduled Maintenance: US East Region Network Maintenance Oct 14, 2026
Recent Dropbox incidents
- Partial outageSep 9, 2026 · resolved in 59m
Some customers are unable to access certain website routes and features.
Affected: Website
- Degraded performanceAug 25, 2026 · resolved in 11h 47m
Some Dropbox Protect features are not working correctly
Affected: Protect
- Degraded performanceAug 21, 2026 · resolved in 1h 55m
Dropbox is not working as expected for some users
Affected: Desktop Application, Mobile Application, API
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- SugarSync · #2 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
See the full most reliable cloud storage & office suites ranking →