Cloud Storage & Office Suites · reliability comparison
Backblaze vs ShareFile: which is more reliable? (2026)
ShareFile is more reliable than Backblaze, scoring 96.0 vs 62.2 out of 100. Over the last 90 days Backblaze reported 2 incidents and ShareFile reported 3, with effective uptime of 99.50% and 99.99% respectively. ShareFile resolves incidents faster on average (1h 17m).
Data updated Nov 1, 2026 · How we score
| Metric | Backblaze | ShareFile |
|---|---|---|
| Reliability score | 62.2 | 96.0 |
| Rank (cloud storage & office suites) | #8 | #3 |
| Uptime (90 days) | 99.50% | 99.99% |
| Incidents (90 days) | 2 | 3 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 19h 55m | 1h 17m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Backblaze and ShareFile differ
- ShareFile reported 50% more incidents than Backblaze over the last 90 days (3 vs 2).
- ShareFile fixes problems faster: 1h 17m on average, against 19h 55m for Backblaze (15.6× quicker).
- Backblaze's longest incident on record lasted 19h 55m (Oct 30, 2026); ShareFile's lasted 2h 47m (Jun 30, 2026).
90-day uptime
Backblaze
ShareFile
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Backblaze incidents
- Degraded performanceOct 30, 2026 · ongoing
New incident: "Customers in the US east region might be facing issues with downloads"
- Degraded performanceOct 30, 2026 · resolved in 19h 55m
- MaintenanceOct 28, 2026 · resolved (duration not published)
Scheduled Maintenance: US West Network Maintenance, October 28, 2026
- MaintenanceOct 28, 2026 · resolved (duration not published)
Scheduled Maintenance: EU Central Network Maintenance October 28, 2026
- MaintenanceOct 21, 2026 · resolved (duration not published)
Scheduled Maintenance: US West Network Maintenance, October 21, 2026
- MaintenanceOct 8, 2026 · resolved (duration not published)
Scheduled Maintenance: US East Region Network Maintenance Oct 14, 2026
Recent ShareFile incidents
- InformationalSep 21, 2026 · resolved in 5h
Some ShareFile customers may be experiencing issues with their ShareFile account
Affected: ShareFile®
- Degraded performanceSep 9, 2026 · resolved in 1h 16m
Affected: ShareFile®
- InformationalSep 1, 2026 · resolved in <1m
Automated workflow email notifications disabled
Affected: ShareFile®
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- SugarSync · #2 · 100% uptime
- Egnyte · #4 · 99.94% uptime
- Dropbox · #5 · 99.88% uptime
See the full most reliable cloud storage & office suites ranking →