Cloud Storage & Office Suites · reliability comparison
Backblaze vs SugarSync: which is more reliable? (2026)
SugarSync is more reliable than Backblaze, scoring 99.2 vs 62.6 out of 100. Over the last 90 days Backblaze reported 2 incidents and SugarSync reported 2, with effective uptime of 99.51% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Backblaze | SugarSync |
|---|---|---|
| Reliability score | 62.6 | 99.2 |
| Rank (cloud storage & office suites) | #8 | #2 |
| Uptime (90 days) | 99.51% | 100% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 19h 55m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Backblaze and SugarSync differ
- Backblaze's longest incident on record lasted 19h 55m (Oct 30, 2026); SugarSync's lasted 1d 13h (Apr 12, 2026).
90-day uptime
Backblaze
SugarSync
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Backblaze incidents
- Degraded performanceOct 30, 2026 · ongoing
New incident: "Customers in the US east region might be facing issues with downloads"
- Degraded performanceOct 30, 2026 · resolved in 19h 55m
- MaintenanceOct 28, 2026 · resolved (duration not published)
Scheduled Maintenance: US West Network Maintenance, October 28, 2026
- MaintenanceOct 28, 2026 · resolved (duration not published)
Scheduled Maintenance: EU Central Network Maintenance October 28, 2026
- MaintenanceOct 21, 2026 · resolved (duration not published)
Scheduled Maintenance: US West Network Maintenance, October 21, 2026
- MaintenanceOct 8, 2026 · resolved (duration not published)
Scheduled Maintenance: US East Region Network Maintenance Oct 14, 2026
Recent SugarSync incidents
- InformationalSep 8, 2026 · resolved in 2d 6h
Affected: Web Application, Desktop Application, Mobile Applications
- InformationalAug 26, 2026 · resolved in 1h 2m
Support limited due to network maintenance
Affected: Ticketing/Email, Telephone
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
- Dropbox · #5 · 99.88% uptime
See the full most reliable cloud storage & office suites ranking →