Cloud Storage & Office Suites · reliability comparison
Backblaze vs Sync.com: which is more reliable? (2026)
Sync.com is more reliable than Backblaze, scoring 82.1 vs 63.4 out of 100. Over the last 90 days Backblaze reported 2 incidents and Sync.com reported 1, with effective uptime of 99.53% and 99.82% respectively. Sync.com resolves incidents faster on average (7h 33m).
Data updated Nov 1, 2026 · How we score
| Metric | Backblaze | Sync.com |
|---|---|---|
| Reliability score | 63.4 | 82.1 |
| Rank (cloud storage & office suites) | #8 | #6 |
| Uptime (90 days) | 99.53% | 99.82% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | 19h 55m | 7h 33m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Backblaze and Sync.com differ
- Backblaze reported 2× as many incidents as Sync.com over the last 90 days (2 vs 1).
- Sync.com had 1 partial or major outage, compared with 0 for Backblaze.
- Sync.com fixes problems faster: 7h 33m on average, against 19h 55m for Backblaze (2.6× quicker).
- Backblaze's longest incident on record lasted 19h 55m (Oct 30, 2026); Sync.com's lasted 7h 33m (Sep 9, 2026).
90-day uptime
Backblaze
Sync.com
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Backblaze incidents
- Degraded performanceOct 30, 2026 · ongoing
New incident: "Customers in the US east region might be facing issues with downloads"
- Degraded performanceOct 30, 2026 · resolved in 19h 55m
- MaintenanceOct 28, 2026 · resolved (duration not published)
Scheduled Maintenance: US West Network Maintenance, October 28, 2026
- MaintenanceOct 28, 2026 · resolved (duration not published)
Scheduled Maintenance: EU Central Network Maintenance October 28, 2026
- MaintenanceOct 21, 2026 · resolved (duration not published)
Scheduled Maintenance: US West Network Maintenance, October 21, 2026
- MaintenanceOct 8, 2026 · resolved (duration not published)
Scheduled Maintenance: US East Region Network Maintenance Oct 14, 2026
Recent Sync.com incidents
- Partial outageSep 9, 2026 · resolved in 7h 33m
Elevated Upload and Download Errors
Affected: Windows Desktop, Links, Control Panel, Android Mobile Client, Admin tools (Pro Teams), Events +3 more
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- SugarSync · #2 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
See the full most reliable cloud storage & office suites ranking →