Monitoring & Observability · reliability comparison
Better Stack vs BugSnag: which is more reliable? (2026)
BugSnag is more reliable than Better Stack, scoring 67.4 vs 64.7 out of 100. Over the last 90 days Better Stack reported 5 incidents and BugSnag reported 2, with effective uptime of 99.61% and 99.66% respectively. Better Stack resolves incidents faster on average (18h 4m).
Data updated Nov 1, 2026 · How we score
| Metric | Better Stack | BugSnag |
|---|---|---|
| Reliability score | 64.7 | 67.4 |
| Rank (monitoring & observability tools) | #12 | #11 |
| Uptime (90 days) | 99.61% | 99.66% |
| Incidents (90 days) | 5 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 18h 4m | 1d |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Better Stack and BugSnag differ
- Better Stack reported 2.5× as many incidents as BugSnag over the last 90 days (5 vs 2).
- Better Stack had 1 partial or major outage, compared with 0 for BugSnag.
- Better Stack fixes problems faster: 18h 4m on average, against 1d for BugSnag.
- Better Stack's longest outage on record lasted 2h (Jun 15, 2026); BugSnag's lasted 6m (Nov 10, 2025).
90-day uptime
Better Stack
BugSnag
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Better Stack incidents
- Degraded performanceOct 21, 2026 · resolved in 39m
- Degraded performanceSep 4, 2026 · resolved in 2d 5h
- Degraded performanceSep 3, 2026 · resolved (duration not published)
- Degraded performanceAug 27, 2026 · resolved (duration not published)
Maintenance: Migrating some Telemetry sources to new infrastructure
- Major outageAug 20, 2026 · resolved in 9m
Recent BugSnag incidents
- Degraded performanceOct 1, 2026 · resolved in 1d 22h
Issues with the Traces and Spans API
Affected: BugSnag OTLP Trace Reporting API
- Degraded performanceAug 20, 2026 · resolved in 2h 21m
Affected: BugSnag Dashboard, BugSnag Sessions API
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- New Relic · #4 · 99.92% uptime
See the full most reliable monitoring & observability tools ranking →