Event Ticketing Platforms · reliability comparison
Billetto vs Universe: which is more reliable? (2026)
Billetto is more reliable than Universe, scoring 92.5 vs 58.4 out of 100. Over the last 90 days Billetto reported 3 incidents and Universe reported 1, with effective uptime of 99.95% and 96.66% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Billetto | Universe |
|---|---|---|
| Reliability score | 92.5 | 58.4 |
| Rank (event ticketing platforms) | #7 | #9 |
| Uptime (90 days) | 99.95% | 96.66% |
| Incidents (90 days) | 3 | 1 |
| Partial / major outages | 3 | 1 |
| Avg time to resolve | 43m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Billetto and Universe differ
- Billetto reported 3× as many incidents as Universe over the last 90 days (3 vs 1).
- Billetto had 3 partial or major outages, compared with 1 for Universe.
- Billetto's longest outage on record lasted 1h 31m (Aug 10, 2026); Universe's lasted 3d (Nov 20, 2025).
90-day uptime
Billetto
Universe
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Billetto incidents
- Partial outageOct 4, 2026 · resolved in 5m
- Partial outageOct 4, 2026 · resolved in 31m
- Partial outageAug 10, 2026 · resolved in 1h 31m
Recent Universe incidents
- Major outageOct 15, 2026 · ongoing
System disruptionofficial update ↗
Affected: API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports +4 more
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →