Outage report · Major outage

Universe outage on Oct 15, 2026

System disruption

SeverityMajor outage
StartedOct 15, 2026, 13:18UTC
StatusOngoing
Duration17d 9h so far

What happened

Universe reported a major outage starting Oct 15, 2026, 13:18 UTC, affecting API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports, Widgets, Scanning and Apps and 2 more. The incident is still open on the vendor's status page.

  • It was the 3rd longest of 5 significant outages Universe reported in the 12 months up to it.
  • Universe had reported no other partial or major outages in the 90 days before it.
  • 10 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Universe

Service has now been restored to the affected fan-facing and client-facing systems. Our investigation into the disruption is ongoing, and we will keep you informed. We apologize for the inconvenience.

Read Universe's official incident report ↗

What our independent monitoring saw

Our independent monitoring of Universe started after this incident, so this report is based on Universe's status page.

Other outages around the same time

Significant incidents other vendors reported within 12 hours of this one.

Universe's overall reliability

58.4/100

Universe has a reliability score of 58.4/100, with 96.66% effective uptime and 1 incidents over the last 90 days.

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