Outage report · Major outage

Bitbucket outage on Oct 15, 2026

Bitbucket Cloud - Service Disruption

SeverityMajor outage

StartedOct 15, 2026, 10:07UTC

ResolvedOct 15, 2026, 12:08UTC

Duration2h 1m

What happened

Bitbucket reported a major outage starting Oct 15, 2026, 10:07 UTC, affecting Website, API, Pipelines. It was marked resolved at Oct 15, 2026, 12:08 UTC.

The incident lasted 2h 1m from first report to resolution.
Bitbucket had reported 1 other partial or major outage in the 90 days before it.
12 other vendors we track reported a significant incident within 12 hours of it.

Latest update from Bitbucket

**SUMMARY** On October 15, 2026, between 9:38 and 10:14 UTC, Bitbucket Cloud customers were unable to access the web interface, API, and Pipelines. Git CLI operations over HTTPS or SSH were unaffected. The incident was triggered by a deployment that did not scale quickly enough to handle peak traffic, compounded by a capacity limit in our feature flag evaluation. Automated monitoring detected the issue within 2 minutes. We restored the web interface and API by rolling back to the previous deployment and scaling it up. Pipelines performance stayed degraded until 11:54 UTC, when all services were fully recovered. **ROOT CAUSE** The trigger for this incident was a hot fix designed to mitigate a previous performance issue that was deployed using an accelerated rollout. The website auto-scaling configuration had not been tuned for a recent infrastructure change and therefore was under provisioned following the hotfix deployment. During the incident the newly deployed web and API serv

Read Bitbucket's official incident report ↗