Push Notification Services · reliability comparison
Braze vs Firebase Cloud Messaging: which is more reliable? (2026)
Firebase Cloud Messaging is more reliable than Braze, scoring 89.3 vs 78.0 out of 100. Over the last 90 days Braze reported 4 incidents and Firebase Cloud Messaging reported 1, with effective uptime of 99.65% and 99.91% respectively. Braze resolves incidents faster on average (2h 52m).
Data updated Nov 1, 2026 · How we score
| Metric | Braze | Firebase Cloud Messaging |
|---|---|---|
| Reliability score | 78.0 | 89.3 |
| Rank (push notification services) | #7 | #4 |
| Uptime (90 days) | 99.65% | 99.91% |
| Incidents (90 days) | 4 | 1 |
| Partial / major outages | 1 | 1 |
| Avg time to resolve | 2h 52m | 3h 51m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braze and Firebase Cloud Messaging differ
- Braze reported 4× as many incidents as Firebase Cloud Messaging over the last 90 days (4 vs 1).
- Braze fixes problems faster: 2h 52m on average, against 3h 51m for Firebase Cloud Messaging.
- Braze's longest outage on record lasted 6h 52m (Sep 16, 2026); Firebase Cloud Messaging's lasted 3d (Mar 8, 2026).
90-day uptime
Braze
Firebase Cloud Messaging
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braze incidents
- Major outageSep 16, 2026 · resolved in 6h 52m
Braze Support Services Outageofficial update ↗
Affected: Braze Support Services
- Degraded performanceSep 2, 2026 · resolved in 28m
Dashboard Latency and Errors on US07
Affected: Dashboard
- Degraded performanceSep 2, 2026 · resolved in 2h 25m
Affected: Dashboard
- Degraded performanceAug 5, 2026 · resolved in 1h 41m
Issue Impacting US 01 and US 03
Affected: Dashboard, Dashboard, REST APIs, REST APIs
Recent Firebase Cloud Messaging incidents
- Partial outageSep 1, 2026 · resolved in 3h 51m
RESOLVED: Firebase Cloud Messaging - low availability in North Americaofficial update ↗
Affected: Cloud Messaging
Other push notification services to consider
- Novu · #1 · 100% uptime
- Courier · #2 · 99.99% uptime
- Expo Push Notifications · #3 · 99.93% uptime
- Batch · #5 · 99.83% uptime
See the full most reliable push notification services ranking →