Push Notification Services · reliability comparison
Braze vs Novu: which is more reliable? (2026)
Novu is more reliable than Braze, scoring 100.0 vs 78.0 out of 100. Over the last 90 days Braze reported 4 incidents and Novu reported 0, with effective uptime of 99.65% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Braze | Novu |
|---|---|---|
| Reliability score | 78.0 | 100.0 |
| Rank (push notification services) | #8 | #1 |
| Uptime (90 days) | 99.65% | 100% |
| Incidents (90 days) | 4 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 2h 52m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braze and Novu differ
- Novu reported no incidents in the last 90 days, while Braze reported 4.
- Braze had 1 partial or major outage, compared with 0 for Novu.
90-day uptime
Braze
Novu
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braze incidents
- Major outageSep 16, 2026 · resolved in 6h 52m
Braze Support Services Outageofficial update ↗
Affected: Braze Support Services
- Degraded performanceSep 2, 2026 · resolved in 28m
Dashboard Latency and Errors on US07
Affected: Dashboard
- Degraded performanceSep 2, 2026 · resolved in 2h 25m
Affected: Dashboard
- Degraded performanceAug 5, 2026 · resolved in 1h 41m
Issue Impacting US 01 and US 03
Affected: Dashboard, Dashboard, REST APIs, REST APIs
Recent Novu incidents
No incidents reported by Novu in the last 90 days.
Other push notification services to consider
- Pushwoosh · #2 · 99.99% uptime
- Courier · #3 · 99.99% uptime
- Expo Push Notifications · #4 · 99.93% uptime
- Firebase Cloud Messaging · #5 · 99.91% uptime
See the full most reliable push notification services ranking →