Push Notification Services · reliability comparison
Braze vs OneSignal: which is more reliable? (2026)
Braze and OneSignal are effectively tied on reliability (78.0 vs 77.2). Over the last 90 days Braze reported 4 incidents and OneSignal reported 5, with effective uptime of 99.65% and 99.75% respectively. Braze resolves incidents faster on average (2h 52m).
Data updated Nov 2, 2026 · How we score
| Metric | Braze | OneSignal |
|---|---|---|
| Reliability score | 78.0 | 77.2 |
| Rank (push notification services) | #8 | #9 |
| Uptime (90 days) | 99.65% | 99.75% |
| Incidents (90 days) | 4 | 5 |
| Partial / major outages | 1 | 3 |
| Avg time to resolve | 2h 52m | 5h 34m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Braze and OneSignal differ
- OneSignal reported 25% more incidents than Braze over the last 90 days (5 vs 4).
- OneSignal had 3 partial or major outages, compared with 1 for Braze.
- Braze fixes problems faster: 2h 52m on average, against 5h 34m for OneSignal.
- Braze's longest outage on record lasted 6h 52m (Sep 16, 2026); OneSignal's lasted 2h 4m (Aug 4, 2026).
90-day uptime
Braze
OneSignal
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Braze incidents
- Major outageSep 16, 2026 · resolved in 6h 52m
Braze Support Services Outageofficial update ↗
Affected: Braze Support Services
- Degraded performanceSep 2, 2026 · resolved in 28m
Dashboard Latency and Errors on US07
Affected: Dashboard
- Degraded performanceSep 2, 2026 · resolved in 2h 25m
Affected: Dashboard
- Degraded performanceAug 5, 2026 · resolved in 1h 41m
Issue Impacting US 01 and US 03
Affected: Dashboard, Dashboard, REST APIs, REST APIs
Recent OneSignal incidents
- Degraded performanceOct 14, 2026 · resolved in 1d
Affected: APIs & SDK Endpoints, SMS, In-App Messages, Push, Analytics & Reporting, Dashboard / UI +2 more
- Degraded performanceSep 30, 2026 · resolved in 24m
Database incident - impacting app IDs starting with e
Affected: Dashboard / UI, APIs & SDK Endpoints
- Partial outageSep 22, 2026 · resolved in 26m
Subscription API - Creation Failures
Affected: APIs & SDK Endpoints
- Partial outageSep 18, 2026 · resolved in 34m
Intermittent errors on /api/v1/notifications api
Affected: APIs & SDK Endpoints
- Partial outageAug 4, 2026 · resolved in 2h 4m
Apple push notifications failing in about 3% of casesofficial update ↗
Affected: Push
Other push notification services to consider
- Novu · #1 · 100% uptime
- Pushwoosh · #2 · 99.99% uptime
- Courier · #3 · 99.99% uptime
- Expo Push Notifications · #4 · 99.93% uptime
See the full most reliable push notification services ranking →