Monitoring & Observability · reliability comparison
BugSnag vs Honeycomb: which is more reliable? (2026)
Honeycomb is more reliable than BugSnag, scoring 85.4 vs 67.4 out of 100. Over the last 90 days BugSnag reported 2 incidents and Honeycomb reported 5, with effective uptime of 99.66% and 99.86% respectively. Honeycomb resolves incidents faster on average (2h 19m).
Data updated Nov 1, 2026 · How we score
| Metric | BugSnag | Honeycomb |
|---|---|---|
| Reliability score | 67.4 | 85.4 |
| Rank (monitoring & observability tools) | #11 | #6 |
| Uptime (90 days) | 99.66% | 99.86% |
| Incidents (90 days) | 2 | 5 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | 1d | 2h 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where BugSnag and Honeycomb differ
- Honeycomb reported 2.5× as many incidents as BugSnag over the last 90 days (5 vs 2).
- Honeycomb had 3 partial or major outages, compared with 0 for BugSnag.
- Honeycomb fixes problems faster: 2h 19m on average, against 1d for BugSnag (10.6× quicker).
- BugSnag's longest outage on record lasted 6m (Nov 10, 2025); Honeycomb's lasted 3d (Dec 5, 2025).
90-day uptime
BugSnag
Honeycomb
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent BugSnag incidents
- Degraded performanceOct 1, 2026 · resolved in 1d 22h
Issues with the Traces and Spans API
Affected: BugSnag OTLP Trace Reporting API
- Degraded performanceAug 20, 2026 · resolved in 2h 21m
Affected: BugSnag Dashboard, BugSnag Sessions API
Recent Honeycomb incidents
- Partial outageOct 22, 2026 · resolved in 1h 1m
Email notifications for SLOs, Triggers, and Anomaly Detection not sending
Affected: ui.honeycomb.io - US1 Trigger & SLO Alerting, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
- Partial outageOct 20, 2026 · resolved in <1m
- Partial outageOct 20, 2026 · resolved in 2h 21m
Slowness in US regionofficial update ↗
Affected: ui.honeycomb.io - US1 Querying, ui.honeycomb.io - US1 App Interface, ui.honeycomb.io - US1 Trigger & SLO Alerting
- Degraded performanceAug 21, 2026 · resolved in 38m
Affected: ui.honeycomb.io - US1 App Interface, ui.eu1.honeycomb.io - EU1 App Interface
- Degraded performanceAug 10, 2026 · resolved in 7h 34m
Affected: ui.honeycomb.io - US1 Querying
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- Checkly · #3 · 99.96% uptime
- New Relic · #4 · 99.92% uptime
See the full most reliable monitoring & observability tools ranking →