Monitoring & Observability · reliability comparison
BugSnag vs Splunk Observability Cloud: which is more reliable? (2026)
Splunk Observability Cloud is more reliable than BugSnag, scoring 77.7 vs 67.4 out of 100. Over the last 90 days BugSnag reported 2 incidents and Splunk Observability Cloud reported 13, with effective uptime of 99.66% and 99.74% respectively. Splunk Observability Cloud resolves incidents faster on average (2h 7m).
Data updated Nov 1, 2026 · How we score
| Metric | BugSnag | Splunk Observability Cloud |
|---|---|---|
| Reliability score | 67.4 | 77.7 |
| Rank (monitoring & observability tools) | #10 | #9 |
| Uptime (90 days) | 99.66% | 99.74% |
| Incidents (90 days) | 2 | 13 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | 1d | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where BugSnag and Splunk Observability Cloud differ
- Splunk Observability Cloud reported 6.5× as many incidents as BugSnag over the last 90 days (13 vs 2).
- Splunk Observability Cloud had 3 partial or major outages, compared with 0 for BugSnag.
- Splunk Observability Cloud fixes problems faster: 2h 7m on average, against 1d for BugSnag (11.6× quicker).
- BugSnag's longest outage on record lasted 6m (Nov 10, 2025); Splunk Observability Cloud's lasted 7h 54m (Apr 25, 2026).
90-day uptime
BugSnag
Splunk Observability Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent BugSnag incidents
- Degraded performanceOct 1, 2026 · resolved in 1d 22h
Issues with the Traces and Spans API
Affected: BugSnag OTLP Trace Reporting API
- Degraded performanceAug 20, 2026 · resolved in 2h 21m
Affected: BugSnag Dashboard, BugSnag Sessions API
Recent Splunk Observability Cloud incidents
- InformationalOct 27, 2026 · resolved in 52m
Performance degradation with apm code profiling
Affected: Splunk AlwaysOn Profiling API
- InformationalOct 23, 2026 · resolved in 15h 23m
Degraded AWS CloudWatch Metadata Integration
Affected: Splunk CloudWatch Metric Streams
- Partial outageOct 22, 2026 · resolved in 1h 34m
Splunk APM Trace Data Ingestion Delayed
Affected: Splunk APM Ingest, Splunk APM Trace Data
- Degraded performanceOct 15, 2026 · resolved in 2h 24m
Splunk Observability Cloud Web Interface Degradation
Affected: Splunk Observability Cloud Web Interface
- Partial outageOct 11, 2026 · resolved in 1h 25m
Charts not Loading for Some Customers
Affected: Splunk Observability Cloud Web Interface
- Degraded performanceOct 3, 2026 · resolved in 58m
Splunk Observability Synthetic Metric may be missing
Affected: Splunk Synthetics Monitoring Results processing
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →