Web Hosting · reliability comparison
Cloudways vs WordPress.com: which is more reliable? (2026)
WordPress.com is more reliable than Cloudways, scoring 100.0 vs 32.0 out of 100. Over the last 90 days Cloudways reported 12 incidents and WordPress.com reported 0, with effective uptime of 93.43% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Cloudways | WordPress.com |
|---|---|---|
| Reliability score | 32.0 | 100.0 |
| Rank (web hosts) | #9 | — |
| Uptime (90 days) | 93.43% | 100% |
| Incidents (90 days) | 12 | 0 |
| Partial / major outages | 5 | 0 |
| Avg time to resolve | 1d 3h | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Cloudways and WordPress.com differ
- WordPress.com reported no incidents in the last 90 days, while Cloudways reported 12.
- Cloudways had 5 partial or major outages, compared with 0 for WordPress.com.
90-day uptime
Cloudways
WordPress.com
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Cloudways incidents
- InformationalOct 23, 2026 · resolved in 6d 21h
- MaintenanceOct 21, 2026 · resolved in 3h 22m
Cloudways Website & Affiliate portal unavailable
Affected: Cloudways Home
- Major outageOct 21, 2026 · resolved in 2d 3h
Critical PHP Remote Code Execution Vulnerabilities - Monitoring & Mitigations Underwayofficial update ↗
Affected: Cloudways Cloud Platform Console, Cloudways Cloud Platform Service
- Major outageOct 20, 2026 · resolved in 23h 46m
Autonomous: Partial Service Degradation – London Regionofficial update ↗
- Major outageOct 12, 2026 · resolved in 1d 6h
Rackspace Webmail Login & Mailbox Provisioning Issuesofficial update ↗
Affected: Rackspace Email
- Degraded performanceOct 1, 2026 · resolved in 13d 5h
Degradation Impacting Vultr Server Operations
Affected: Cloudways Cloud Platform Service, Vultr
Recent WordPress.com incidents
No incidents reported by WordPress.com in the last 90 days.
Other web hosts to consider
- Namecheap Hosting · #1 · 100% uptime
- Flywheel · #2 · 100% uptime
- Pressable · #3 · 100% uptime
- DreamHost · #4 · 100% uptime