KYC & Identity Verification · reliability comparison
ComplyCube vs Incode: which is more reliable? (2026)
ComplyCube is more reliable than Incode, scoring 100.0 vs 81.9 out of 100. Over the last 90 days ComplyCube reported 0 incidents and Incode reported 11, with effective uptime of 100% and 99.83% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | ComplyCube | Incode |
|---|---|---|
| Reliability score | 100.0 | 81.9 |
| Rank (identity verification providers) | — | #7 |
| Uptime (90 days) | 100% | 99.83% |
| Incidents (90 days) | 0 | 11 |
| Partial / major outages | 0 | 5 |
| Avg time to resolve | — | 1h 10m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where ComplyCube and Incode differ
- ComplyCube reported no incidents in the last 90 days, while Incode reported 11.
- Incode had 5 partial or major outages, compared with 0 for ComplyCube.
90-day uptime
ComplyCube
Incode
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent ComplyCube incidents
No incidents reported by ComplyCube in the last 90 days.
Recent Incode incidents
- Degraded performanceOct 27, 2026 · resolved in 41m
Degraded Performance – End-to-End Encryption (E2EE) Flows in SaaS US
Affected: Omni US
- Degraded performanceOct 5, 2026 · resolved in 32m
Elevated number of error 500s on several endpoints
Affected: Omni US
- Degraded performanceSep 15, 2026 · resolved in 1h 28m
Elevated number of errors faceDB
Affected: Omni US
- Partial outageSep 1, 2026 · resolved in 1h 20m
Affected: Omni Canada
- Degraded performanceAug 31, 2026 · resolved in 44m
Degradation in SaaS US environment
Affected: Omni US
- Partial outageAug 28, 2026 · resolved in 42m
Elevated errors on ID processing
Affected: Omni US
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →