Monitoring & Observability · reliability comparison
Datadog vs Grafana Cloud: which is more reliable? (2026)
Datadog is more reliable than Grafana Cloud, scoring 82.1 vs 33.2 out of 100. Over the last 90 days Datadog reported 10 incidents and Grafana Cloud reported 63, with effective uptime of 99.81% and 97.05% respectively. Datadog resolves incidents faster on average (1h 36m).
Data updated Nov 1, 2026 · How we score
| Metric | Datadog | Grafana Cloud |
|---|---|---|
| Reliability score | 82.1 | 33.2 |
| Rank (monitoring & observability tools) | #8 | #14 |
| Uptime (90 days) | 99.81% | 97.05% |
| Incidents (90 days) | 10 | 63 |
| Partial / major outages | 2 | 15 |
| Avg time to resolve | 1h 36m | 6h 1m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Datadog and Grafana Cloud differ
- Grafana Cloud reported 6.3× as many incidents as Datadog over the last 90 days (63 vs 10).
- Grafana Cloud had 15 partial or major outages, compared with 2 for Datadog.
- Datadog fixes problems faster: 1h 36m on average, against 6h 1m for Grafana Cloud (3.7× quicker).
- Datadog's longest outage on record lasted 14h 1m (May 8, 2026); Grafana Cloud's lasted 3d (Jun 18, 2026).
90-day uptime
Datadog
Grafana Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Datadog incidents
- Partial outageOct 28, 2026 · resolved in 2h 29m
Affected: APM, Cloud Cost Management, Product Analytics, Cloud Network Monitoring, RUM, Bits AI +2 more
- Major outageOct 26, 2026 · resolved in 57m
Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder
Affected: App Builder, Workflow Automation, Bits AI
- Degraded performanceOct 2, 2026 · resolved in 2h 16m
Affected: RUM
- Degraded performanceSep 30, 2026 · resolved in 48m
Affected: Error Tracking, APM, CI Visibility, Cloud Network Monitoring, RUM
- Degraded performanceSep 25, 2026 · resolved in 27m
Users are unable to acknowledge, escalate, or resolve On-Call Pages
Affected: Incident Response
- Degraded performanceSep 21, 2026 · resolved in 46m
Delayed Monitors Notifications
Affected: Monitors
Recent Grafana Cloud incidents
- MaintenanceOct 30, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- MaintenanceOct 29, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- MaintenanceOct 28, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
- Major outageOct 27, 2026 · resolved in 28m
Frontend Observability Outage in prod-eu-west-2
Affected: AWS Germany - prod-eu-west-2
- Degraded performanceOct 27, 2026 · resolved in 4h 42m
Affected: Integrations
- MaintenanceOct 27, 2026 · resolved in 3h
[Scheduled] Scheduled Database Maintenance – Temporary Grafana Instance Unavailability
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- incident.io · #2 · 99.97% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
See the full most reliable monitoring & observability tools ranking →