KYC & Identity Verification · reliability comparison
Didit vs Plaid Identity Verification: which is more reliable? (2026)
Didit is more reliable than Plaid Identity Verification, scoring 93.9 vs 77.7 out of 100. Over the last 90 days Didit reported 2 incidents and Plaid Identity Verification reported 8, with effective uptime of 99.95% and 99.89% respectively. Didit resolves incidents faster on average (53m).
Data updated Nov 2, 2026 · How we score
VS
| Metric | Didit | Plaid Identity Verification |
|---|---|---|
| Reliability score | 93.9 | 77.7 |
| Rank (identity verification providers) | #3 | #9 |
| Uptime (90 days) | 99.95% | 99.89% |
| Incidents (90 days) | 2 | 8 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 53m | 15h 37m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Didit and Plaid Identity Verification differ
- Plaid Identity Verification reported 4× as many incidents as Didit over the last 90 days (8 vs 2).
- Didit had 2 partial or major outages, compared with 0 for Plaid Identity Verification.
- Didit fixes problems faster: 53m on average, against 15h 37m for Plaid Identity Verification (17.8× quicker).
- Didit's longest outage on record lasted 11h 4m (Dec 23, 2025); Plaid Identity Verification's lasted 22h 1m (Aug 2, 2026).
90-day uptime
Didit
Plaid Identity Verification
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Didit incidents
- Partial outageSep 4, 2026 · resolved in 40m
Database issue affecting service availability
Affected: Business Console, Core APIs, Hosted Verification Web App
- Partial outageAug 15, 2026 · resolved in 1h 5m
Database migration issue affecting API availability
Affected: Hosted Verification Web App, Core APIs
Recent Plaid Identity Verification incidents
- InformationalOct 15, 2026 · resolved in 9m
- InformationalOct 14, 2026 · resolved in 49m
- InformationalSep 17, 2026 · resolved in 6h 2m
- InformationalSep 15, 2026 · resolved in 6h 28m
- InformationalSep 11, 2026 · resolved in 5h 19m
- Degraded performanceAug 24, 2026 · resolved in 15h 37m
Affected: API - Production
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →