KYC & Identity Verification · reliability comparison
Didit vs Trulioo: which is more reliable? (2026)
Didit is more reliable than Trulioo, scoring 93.9 vs 80.0 out of 100. Over the last 90 days Didit reported 2 incidents and Trulioo reported 0, with effective uptime of 99.95% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Didit | Trulioo |
|---|---|---|
| Reliability score | 93.9 | 80.0 |
| Rank (identity verification providers) | #3 | — |
| Uptime (90 days) | 99.95% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 53m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Didit and Trulioo differ
- Trulioo reported no incidents in the last 90 days, while Didit reported 2.
- Didit had 2 partial or major outages, compared with 0 for Trulioo.
90-day uptime
Didit
Trulioo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Didit incidents
- Partial outageSep 4, 2026 · resolved in 40m
Database issue affecting service availability
Affected: Business Console, Core APIs, Hosted Verification Web App
- Partial outageAug 15, 2026 · resolved in 1h 5m
Database migration issue affecting API availability
Affected: Hosted Verification Web App, Core APIs
Recent Trulioo incidents
No incidents reported by Trulioo in the last 90 days.
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →