Cloud Storage & Office Suites · reliability comparison
Dropbox vs Google Workspace: which is more reliable? (2026)
Dropbox is more reliable than Google Workspace, scoring 85.5 vs 55.0 out of 100. Over the last 90 days Dropbox reported 3 incidents and Google Workspace reported 3, with effective uptime of 99.88% and 99.19% respectively. Dropbox resolves incidents faster on average (4h 54m).
Data updated Nov 1, 2026 · How we score
| Metric | Dropbox | Google Workspace |
|---|---|---|
| Reliability score | 85.5 | 55.0 |
| Rank (cloud storage & office suites) | #5 | #9 |
| Uptime (90 days) | 99.88% | 99.19% |
| Incidents (90 days) | 3 | 3 |
| Partial / major outages | 1 | 2 |
| Avg time to resolve | 4h 54m | 1d 4h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Dropbox and Google Workspace differ
- Google Workspace had 2 partial or major outages, compared with 1 for Dropbox.
- Dropbox fixes problems faster: 4h 54m on average, against 1d 4h for Google Workspace (5.8× quicker).
- Dropbox's longest outage on record lasted 1h 11m (Nov 14, 2025); Google Workspace's lasted 12h 42m (Aug 18, 2026).
90-day uptime
Dropbox
Google Workspace
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Dropbox incidents
- Partial outageSep 9, 2026 · resolved in 59m
Some customers are unable to access certain website routes and features.
Affected: Website
- Degraded performanceAug 25, 2026 · resolved in 11h 47m
Some Dropbox Protect features are not working correctly
Affected: Protect
- Degraded performanceAug 21, 2026 · resolved in 1h 55m
Dropbox is not working as expected for some users
Affected: Desktop Application, Mobile Application, API
Recent Google Workspace incidents
- Degraded performanceSep 18, 2026 · resolved in 6d 13h
Affected: Gmail
- Partial outageSep 16, 2026 · resolved in 37m
We experienced intermittent latency with Google Drive
Affected: Google Drive
- Partial outageAug 18, 2026 · resolved in 12h 42m
Some customers may experience slowness while using Google Drive.official update ↗
Affected: Google Drive
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- SugarSync · #2 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
See the full most reliable cloud storage & office suites ranking →