Restaurant Reservation Systems · reliability comparison
Eat App vs Tripleseat: which is more reliable? (2026)
Eat App is more reliable than Tripleseat, scoring 94.3 vs 33.1 out of 100. Over the last 90 days Eat App reported 4 incidents and Tripleseat reported 10, with effective uptime of 100% and 95.76% respectively. Eat App resolves incidents faster on average (<1m).
Data updated Nov 1, 2026 · How we score
| Metric | Eat App | Tripleseat |
|---|---|---|
| Reliability score | 94.3 | 33.1 |
| Rank (restaurant reservation systems) | #1 | #7 |
| Uptime (90 days) | 100% | 95.76% |
| Incidents (90 days) | 4 | 10 |
| Partial / major outages | 4 | 4 |
| Avg time to resolve | <1m | 1d 3h |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Eat App and Tripleseat differ
- Tripleseat reported 2.5× as many incidents as Eat App over the last 90 days (10 vs 4).
- Eat App fixes problems faster: <1m on average, against 1d 3h for Tripleseat (Infinity× quicker).
90-day uptime
Eat App
Tripleseat
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Eat App incidents
- Partial outageAug 12, 2026 · resolved in <1m
- Partial outageAug 12, 2026 · resolved in <1m
- Partial outageAug 12, 2026 · resolved (duration not published)
- Partial outageAug 12, 2026 · resolved in <1m
Recent Tripleseat incidents
- Major outageOct 27, 2026 · resolved in 23h 36m
- Major outageOct 22, 2026 · resolved in 1d 3h
New incident: "Intermittent SMS 2-Factor Authentication Delays"official update ↗
- Major outageOct 10, 2026 · resolved in 2h 16m
- Major outageSep 30, 2026 · resolved in 1h 49m
New incident: "Signature/Countersignature Fields Unavailable on Event/Booking Documents"official update ↗
- Degraded performanceSep 30, 2026 · resolved in 1h 49m
New incident: "Document PDFs not generating/exporting and visual formatting Issues"
- Degraded performanceSep 24, 2026 · resolved in 11d 2h
Other restaurant reservation systems to consider
- ResDiary · #2 · 99.88% uptime
- Zenchef · #3 · 100% uptime
- SevenRooms · #4 · 99.76% uptime
- CoverManager · #5 · 99.35% uptime
See the full most reliable restaurant reservation systems ranking →