Cloud Storage & Office Suites · reliability comparison
Egnyte vs SugarSync: which is more reliable? (2026)
SugarSync is more reliable than Egnyte, scoring 99.2 vs 92.7 out of 100. Over the last 90 days Egnyte reported 3 incidents and SugarSync reported 2, with effective uptime of 99.94% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Egnyte | SugarSync |
|---|---|---|
| Reliability score | 92.7 | 99.2 |
| Rank (cloud storage & office suites) | #4 | #2 |
| Uptime (90 days) | 99.94% | 100% |
| Incidents (90 days) | 3 | 2 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 53m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Egnyte and SugarSync differ
- Egnyte reported 50% more incidents than SugarSync over the last 90 days (3 vs 2).
- Egnyte had 2 partial or major outages, compared with 0 for SugarSync.
- Egnyte's longest outage on record lasted 2d 23h (Mar 16, 2026); SugarSync's lasted 1d 13h (Apr 12, 2026).
90-day uptime
Egnyte
SugarSync
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Egnyte incidents
- Partial outageOct 7, 2026 · resolved in 56m
Intermittent issues with Cloud Migration Manager
Affected: Migration Services
- Partial outageOct 6, 2026 · resolved in 1h 13m
Affected: Sync
- Degraded performanceSep 3, 2026 · resolved in 31m
Intermittent issues in Egnyte Secure & Govern (US region)
Affected: Web UI
Recent SugarSync incidents
- InformationalSep 8, 2026 · resolved in 2d 6h
Affected: Web Application, Desktop Application, Mobile Applications
- InformationalAug 26, 2026 · resolved in 1h 2m
Support limited due to network maintenance
Affected: Ticketing/Email, Telephone
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Dropbox · #5 · 99.88% uptime
- Sync.com · #6 · 99.82% uptime
See the full most reliable cloud storage & office suites ranking →