Web & Product Analytics · reliability comparison
Fullstory vs Lucky Orange: which is more reliable? (2026)
Lucky Orange is more reliable than Fullstory, scoring 94.3 vs 73.2 out of 100. Over the last 90 days Fullstory reported 5 incidents and Lucky Orange reported 1, with effective uptime of 99.63% and 99.98% respectively. Lucky Orange resolves incidents faster on average (2h 46m).
Data updated Nov 1, 2026 · How we score
| Metric | Fullstory | Lucky Orange |
|---|---|---|
| Reliability score | 73.2 | 94.3 |
| Rank (analytics tools) | #7 | #2 |
| Uptime (90 days) | 99.63% | 99.98% |
| Incidents (90 days) | 5 | 1 |
| Partial / major outages | 2 | 0 |
| Avg time to resolve | 5h 38m | 2h 46m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Fullstory and Lucky Orange differ
- Fullstory reported 5× as many incidents as Lucky Orange over the last 90 days (5 vs 1).
- Fullstory had 2 partial or major outages, compared with 0 for Lucky Orange.
- Lucky Orange fixes problems faster: 2h 46m on average, against 5h 38m for Fullstory (2.0× quicker).
- Fullstory's longest outage on record lasted 5h 17m (Sep 1, 2026); Lucky Orange's lasted 4h 11m (Mar 16, 2026).
90-day uptime
Fullstory
Lucky Orange
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Fullstory incidents
- Partial outageSep 23, 2026 · resolved in <1m
Failure to load assets during playback for sessions (EU1 Data Center)
- Degraded performanceSep 7, 2026 · resolved in 14h 46m
Delayed Session Data Availability for a Subset of NA1 Data Center Orgs
Affected: Fullstory Web Application, Webhooks & Alerts
- Major outageSep 1, 2026 · resolved in 5h 17m
Multiple Fullstory Services Unavailable (NA1 Data Center)official update ↗
Affected: Data Capture - Web, Data Capture - Native Mobile, API, Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts +4 more
- Degraded performanceAug 18, 2026 · resolved in 2h 27m
Delays for Warehouse Customers in NA1 Data Center
Affected: Fullstory Web Application, Fullstory Web Application, Webhooks & Alerts, Webhooks & Alerts, Anywhere: Warehouse, Anywhere: Warehouse
- InformationalAug 7, 2026 · resolved in <1m
Recent Lucky Orange incidents
- Degraded performanceAug 17, 2026 · resolved in 2h 46m
Affected: Web App
- MaintenanceAug 14, 2026 · resolved in 1h 2m
Affected: Web App
Other analytics tools to consider
- Hotjar · #1 · 100% uptime
- Google Analytics · #3 · 99.89% uptime
- Mixpanel · #4 · 99.84% uptime
- Pendo · #5 · 99.75% uptime
See the full most reliable web & product analytics tools ranking →