Cloud Storage & Office Suites · reliability comparison
Google Workspace vs Sync.com: which is more reliable? (2026)
Sync.com is more reliable than Google Workspace, scoring 82.1 vs 55.0 out of 100. Over the last 90 days Google Workspace reported 3 incidents and Sync.com reported 1, with effective uptime of 99.19% and 99.82% respectively. Sync.com resolves incidents faster on average (7h 33m).
Data updated Nov 1, 2026 · How we score
| Metric | Google Workspace | Sync.com |
|---|---|---|
| Reliability score | 55.0 | 82.1 |
| Rank (cloud storage & office suites) | #9 | #6 |
| Uptime (90 days) | 99.19% | 99.82% |
| Incidents (90 days) | 3 | 1 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 1d 4h | 7h 33m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Google Workspace and Sync.com differ
- Google Workspace reported 3× as many incidents as Sync.com over the last 90 days (3 vs 1).
- Google Workspace had 2 partial or major outages, compared with 1 for Sync.com.
- Sync.com fixes problems faster: 7h 33m on average, against 1d 4h for Google Workspace (3.8× quicker).
- Google Workspace's longest outage on record lasted 12h 42m (Aug 18, 2026); Sync.com's lasted 7h 33m (Sep 9, 2026).
90-day uptime
Google Workspace
Sync.com
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Google Workspace incidents
- Degraded performanceSep 18, 2026 · resolved in 6d 13h
Affected: Gmail
- Partial outageSep 16, 2026 · resolved in 37m
We experienced intermittent latency with Google Drive
Affected: Google Drive
- Partial outageAug 18, 2026 · resolved in 12h 42m
Some customers may experience slowness while using Google Drive.official update ↗
Affected: Google Drive
Recent Sync.com incidents
- Partial outageSep 9, 2026 · resolved in 7h 33m
Elevated Upload and Download Errorsofficial update ↗
Affected: Windows Desktop, Links, Control Panel, Android Mobile Client, Admin tools (Pro Teams), Events +3 more
Other cloud storage & office suites to consider
- Tresorit · #1 · 100% uptime
- SugarSync · #2 · 100% uptime
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
See the full most reliable cloud storage & office suites ranking →