Monitoring & Observability · reliability comparison
Honeycomb vs incident.io: which is more reliable? (2026)
incident.io is more reliable than Honeycomb, scoring 95.0 vs 85.4 out of 100. Over the last 90 days Honeycomb reported 5 incidents and incident.io reported 3, with effective uptime of 99.86% and 99.97% respectively. incident.io resolves incidents faster on average (1h 5m).
Data updated Nov 1, 2026 · How we score
| Metric | Honeycomb | incident.io |
|---|---|---|
| Reliability score | 85.4 | 95.0 |
| Rank (monitoring & observability tools) | #6 | #2 |
| Uptime (90 days) | 99.86% | 99.97% |
| Incidents (90 days) | 5 | 3 |
| Partial / major outages | 3 | 0 |
| Avg time to resolve | 2h 19m | 1h 5m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Honeycomb and incident.io differ
- Honeycomb reported 67% more incidents than incident.io over the last 90 days (5 vs 3).
- Honeycomb had 3 partial or major outages, compared with 0 for incident.io.
- incident.io fixes problems faster: 1h 5m on average, against 2h 19m for Honeycomb (2.1× quicker).
- Honeycomb's longest outage on record lasted 3d (Dec 5, 2025); incident.io's lasted 2h 37m (Aug 1, 2026).
90-day uptime
Honeycomb
incident.io
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Honeycomb incidents
- Partial outageOct 22, 2026 · resolved in 1h 1m
Email notifications for SLOs, Triggers, and Anomaly Detection not sending
Affected: ui.honeycomb.io - US1 Trigger & SLO Alerting, ui.eu1.honeycomb.io - EU1 Trigger & SLO Alerting
- Partial outageOct 20, 2026 · resolved in <1m
- Partial outageOct 20, 2026 · resolved in 2h 21m
Slowness in US regionofficial update ↗
Affected: ui.honeycomb.io - US1 Querying, ui.honeycomb.io - US1 App Interface, ui.honeycomb.io - US1 Trigger & SLO Alerting
- Degraded performanceAug 21, 2026 · resolved in 38m
Affected: ui.honeycomb.io - US1 App Interface, ui.eu1.honeycomb.io - EU1 App Interface
- Degraded performanceAug 10, 2026 · resolved in 7h 34m
Affected: ui.honeycomb.io - US1 Querying
Recent incident.io incidents
- Degraded performanceOct 2, 2026 · resolved in 1h 14m
Login errors for subset of Slack Enterprise Grid customers
Affected: Slack app
- Degraded performanceAug 20, 2026 · resolved in 1h 49m
Increased latency in Microsoft Teams
Affected: Microsoft Teams app
- Degraded performanceAug 18, 2026 · resolved in 13m
Issue with listing alerts in the public API and dashboard
Affected: API, Dashboard, Alert ingestion, processing and paging
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
- UptimeRobot · #5 · 99.93% uptime
See the full most reliable monitoring & observability tools ranking →