Monitoring & Observability · reliability comparison
incident.io vs Splunk Observability Cloud: which is more reliable? (2026)
incident.io is more reliable than Splunk Observability Cloud, scoring 95.0 vs 77.7 out of 100. Over the last 90 days incident.io reported 3 incidents and Splunk Observability Cloud reported 13, with effective uptime of 99.97% and 99.74% respectively. incident.io resolves incidents faster on average (1h 5m).
Data updated Nov 1, 2026 · How we score
| Metric | incident.io | Splunk Observability Cloud |
|---|---|---|
| Reliability score | 95.0 | 77.7 |
| Rank (monitoring & observability tools) | #2 | #9 |
| Uptime (90 days) | 99.97% | 99.74% |
| Incidents (90 days) | 3 | 13 |
| Partial / major outages | 0 | 3 |
| Avg time to resolve | 1h 5m | 2h 7m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where incident.io and Splunk Observability Cloud differ
- Splunk Observability Cloud reported 4.3× as many incidents as incident.io over the last 90 days (13 vs 3).
- Splunk Observability Cloud had 3 partial or major outages, compared with 0 for incident.io.
- incident.io fixes problems faster: 1h 5m on average, against 2h 7m for Splunk Observability Cloud.
- incident.io's longest outage on record lasted 2h 37m (Aug 1, 2026); Splunk Observability Cloud's lasted 7h 54m (Apr 25, 2026).
90-day uptime
incident.io
Splunk Observability Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent incident.io incidents
- Degraded performanceOct 2, 2026 · resolved in 1h 14m
Login errors for subset of Slack Enterprise Grid customers
Affected: Slack app
- Degraded performanceAug 20, 2026 · resolved in 1h 49m
Increased latency in Microsoft Teams
Affected: Microsoft Teams app
- Degraded performanceAug 18, 2026 · resolved in 13m
Issue with listing alerts in the public API and dashboard
Affected: API, Dashboard, Alert ingestion, processing and paging
Recent Splunk Observability Cloud incidents
- InformationalOct 27, 2026 · resolved in 52m
Performance degradation with apm code profiling
Affected: Splunk AlwaysOn Profiling API
- InformationalOct 23, 2026 · resolved in 15h 23m
Degraded AWS CloudWatch Metadata Integration
Affected: Splunk CloudWatch Metric Streams
- Partial outageOct 22, 2026 · resolved in 1h 34m
Splunk APM Trace Data Ingestion Delayed
Affected: Splunk APM Ingest, Splunk APM Trace Data
- Degraded performanceOct 15, 2026 · resolved in 2h 24m
Splunk Observability Cloud Web Interface Degradation
Affected: Splunk Observability Cloud Web Interface
- Partial outageOct 11, 2026 · resolved in 1h 25m
Charts not Loading for Some Customers
Affected: Splunk Observability Cloud Web Interface
- Degraded performanceOct 3, 2026 · resolved in 58m
Splunk Observability Synthetic Metric may be missing
Affected: Splunk Synthetics Monitoring Results processing
Other monitoring & observability tools to consider
- Rollbar · #1 · 99.98% uptime
- New Relic · #3 · 99.93% uptime
- Checkly · #4 · 99.96% uptime
- UptimeRobot · #5 · 99.93% uptime
See the full most reliable monitoring & observability tools ranking →