KYC & Identity Verification · reliability comparison
Incode vs Stripe Identity: which is more reliable? (2026)
Stripe Identity is more reliable than Incode, scoring 96.5 vs 81.9 out of 100. Over the last 90 days Incode reported 11 incidents and Stripe Identity reported 4, with effective uptime of 99.83% and 99.99% respectively. Stripe Identity resolves incidents faster on average (19m).
Data updated Nov 1, 2026 · How we score
| Metric | Incode | Stripe Identity |
|---|---|---|
| Reliability score | 81.9 | 96.5 |
| Rank (identity verification providers) | #7 | #1 |
| Uptime (90 days) | 99.83% | 99.99% |
| Incidents (90 days) | 11 | 4 |
| Partial / major outages | 5 | 1 |
| Avg time to resolve | 1h 10m | 19m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Incode and Stripe Identity differ
- Incode reported 2.8× as many incidents as Stripe Identity over the last 90 days (11 vs 4).
- Incode had 5 partial or major outages, compared with 1 for Stripe Identity.
- Stripe Identity fixes problems faster: 19m on average, against 1h 10m for Incode (3.7× quicker).
- Incode's longest outage on record lasted 2d (Mar 1, 2026); Stripe Identity's lasted 19m (Sep 27, 2026).
90-day uptime
Incode
Stripe Identity
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Incode incidents
- Degraded performanceOct 27, 2026 · resolved in 41m
Degraded Performance – End-to-End Encryption (E2EE) Flows in SaaS US
Affected: Omni US
- Degraded performanceOct 5, 2026 · resolved in 32m
Elevated number of error 500s on several endpoints
Affected: Omni US
- Degraded performanceSep 15, 2026 · resolved in 1h 28m
Elevated number of errors faceDB
Affected: Omni US
- Partial outageSep 1, 2026 · resolved in 1h 20m
Affected: Omni Canada
- Degraded performanceAug 31, 2026 · resolved in 44m
Degradation in SaaS US environment
Affected: Omni US
- Partial outageAug 28, 2026 · resolved in 42m
Elevated errors on ID processing
Affected: Omni US
Recent Stripe Identity incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
Other identity verification providers to consider
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →