iGaming CRM & Player Engagement · reliability comparison
Insider One vs Salesforce Marketing Cloud: which is more reliable? (2026)
Insider One is more reliable than Salesforce Marketing Cloud, scoring 80.0 vs 45.7 out of 100. Over the last 90 days Insider One reported 0 incidents and Salesforce Marketing Cloud reported 5, with effective uptime of 100% and 98.75% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Insider One | Salesforce Marketing Cloud |
|---|---|---|
| Reliability score | 80.0 | 45.7 |
| Rank (iGaming CRM platforms) | — | #6 |
| Uptime (90 days) | 100% | 98.75% |
| Incidents (90 days) | 0 | 5 |
| Partial / major outages | 0 | 1 |
| Avg time to resolve | — | 19h 46m |
| Outages we detected | 0 | 0 |
| Transparency score | 0/100 | 100/100 |
Where Insider One and Salesforce Marketing Cloud differ
- Insider One reported no incidents in the last 90 days, while Salesforce Marketing Cloud reported 5.
- Salesforce Marketing Cloud had 1 partial or major outage, compared with 0 for Insider One.
90-day uptime
Insider One
Salesforce Marketing Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Insider One incidents
No incidents reported by Insider One in the last 90 days.
Recent Salesforce Marketing Cloud incidents
- Degraded performanceOct 30, 2026 · resolved in 11h 38m
Marketing Cloud Engagement Degradation (105 instances)
Affected: MarketingCloudCoreService
- Degraded performanceOct 26, 2026 · resolved in 3h 8m
Performance Degradation (259 instances)
Affected: EmailStudio
- Partial outageOct 20, 2026 · resolved in 37m
Service Disruption (26 instances)
Affected: MarketingCloudCoreService, MarketingCloudLogin
- Degraded performanceOct 3, 2026 · resolved in 1d 17h
Marketing Cloud Engagement Feature Degradation (246 instances)
Affected: AutomationStudio
- Degraded performanceOct 3, 2026 · resolved in 1d 17h
Marketing Cloud Engagement Feature Degradation (57 instances)
Affected: AutomationStudio
Other iGaming CRM platforms to consider
- Customer.io · #1 · 99.99% uptime
- Optimove · #2 · 99.88% uptime
- Braze · #3 · 99.65% uptime
- MoEngage · #4 · 99.69% uptime
See the full most reliable igaming crm & player engagement platforms ranking →