Restaurant POS · reliability comparison
Lightspeed Restaurant vs PAR POS (Brink): which is more reliable? (2026)
PAR POS (Brink) is more reliable than Lightspeed Restaurant, scoring 64.6 vs 30.9 out of 100. Over the last 90 days Lightspeed Restaurant reported 23 incidents and PAR POS (Brink) reported 5, with effective uptime of 96.84% and 99.44% respectively. PAR POS (Brink) resolves incidents faster on average (8h 52m).
Data updated Nov 1, 2026 · How we score
| Metric | Lightspeed Restaurant | PAR POS (Brink) |
|---|---|---|
| Reliability score | 30.9 | 64.6 |
| Rank (restaurant POS systems) | #16 | #9 |
| Uptime (90 days) | 96.84% | 99.44% |
| Incidents (90 days) | 23 | 5 |
| Partial / major outages | 4 | 2 |
| Avg time to resolve | 19h 14m | 8h 52m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed Restaurant and PAR POS (Brink) differ
- Lightspeed Restaurant reported 4.6× as many incidents as PAR POS (Brink) over the last 90 days (23 vs 5).
- Lightspeed Restaurant had 4 partial or major outages, compared with 2 for PAR POS (Brink).
- PAR POS (Brink) fixes problems faster: 8h 52m on average, against 19h 14m for Lightspeed Restaurant (2.2× quicker).
- Lightspeed Restaurant's longest outage on record lasted 9h 18m (Oct 1, 2026); PAR POS (Brink)'s lasted 19h 18m (Sep 24, 2026).
90-day uptime
Lightspeed Restaurant
PAR POS (Brink)
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Restaurant incidents
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
Recent PAR POS (Brink) incidents
- InformationalOct 12, 2026 · resolved in 17h 27m
PAR Payment Services: Funding Delay Notice for for Columbus Day (October 12th, 2026)
Affected: PAR Payment Services
- Partial outageSep 24, 2026 · resolved in 19h 18m
Admin Portal 20 Access issuesofficial update ↗
Affected: PAR POS on Admin20
- Partial outageSep 14, 2026 · resolved in 3h 41m
Limited Connectivity errorsofficial update ↗
Affected: PAR POS on Admin19
- Degraded performanceAug 26, 2026 · resolved in 3h 37m
Affected: PAR POS on Admin1
- InformationalAug 20, 2026 · ongoing
Affected: PAR Payment Services
- Partial outageJun 16, 2026 · ongoing
Degradation of Admin Portal 12 Servicesofficial update ↗
Affected: PAR POS on Admin12
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime