Restaurant POS · reliability comparison
Lightspeed Restaurant vs Qu POS: which is more reliable? (2026)
Qu POS is more reliable than Lightspeed Restaurant, scoring 52.4 vs 30.9 out of 100. Over the last 90 days Lightspeed Restaurant reported 22 incidents and Qu POS reported 4, with effective uptime of 96.86% and 98.68% respectively. Qu POS resolves incidents faster on average (18h 28m).
Data updated Nov 1, 2026 · How we score
| Metric | Lightspeed Restaurant | Qu POS |
|---|---|---|
| Reliability score | 30.9 | 52.4 |
| Rank (restaurant POS systems) | #16 | #13 |
| Uptime (90 days) | 96.86% | 98.68% |
| Incidents (90 days) | 22 | 4 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 20h 8m | 18h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed Restaurant and Qu POS differ
- Lightspeed Restaurant reported 5.5× as many incidents as Qu POS over the last 90 days (22 vs 4).
- Lightspeed Restaurant had 4 partial or major outages, compared with 1 for Qu POS.
- Qu POS fixes problems faster: 18h 28m on average, against 20h 8m for Lightspeed Restaurant.
- Lightspeed Restaurant's longest outage on record lasted 9h 18m (Oct 1, 2026); Qu POS's lasted 2d 1h (Aug 8, 2026).
90-day uptime
Lightspeed Restaurant
Qu POS
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Restaurant incidents
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
Recent Qu POS incidents
- Degraded performanceNov 1, 2026 · resolved in 8h 6m
Affected: POS Functionality
- Degraded performanceSep 14, 2026 · resolved in 2h 15m
EOD report not generating correctly
Affected: POS Functionality
- Degraded performanceSep 1, 2026 · resolved in 13h 59m
Affected: Enterprise Intelligence Portal
- Partial outageAug 8, 2026 · resolved in 2d 1h
Connectwise Automate Tool is Unavailableofficial update ↗
Affected: Connectwise Automate
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime