Restaurant POS · reliability comparison
Lightspeed Restaurant vs Square for Restaurants: which is more reliable? (2026)
Square for Restaurants is more reliable than Lightspeed Restaurant, scoring 53.3 vs 30.9 out of 100. Over the last 90 days Lightspeed Restaurant reported 22 incidents and Square for Restaurants reported 13, with effective uptime of 96.86% and 98.92% respectively. Square for Restaurants resolves incidents faster on average (11h 54m).
Data updated Nov 2, 2026 · How we score
| Metric | Lightspeed Restaurant | Square for Restaurants |
|---|---|---|
| Reliability score | 30.9 | 53.3 |
| Rank (restaurant POS systems) | #16 | #12 |
| Uptime (90 days) | 96.86% | 98.92% |
| Incidents (90 days) | 22 | 13 |
| Partial / major outages | 4 | 0 |
| Avg time to resolve | 20h 8m | 11h 54m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed Restaurant and Square for Restaurants differ
- Lightspeed Restaurant reported 69% more incidents than Square for Restaurants over the last 90 days (22 vs 13).
- Lightspeed Restaurant had 4 partial or major outages, compared with 0 for Square for Restaurants.
- Square for Restaurants fixes problems faster: 11h 54m on average, against 20h 8m for Lightspeed Restaurant.
- Lightspeed Restaurant's longest outage on record lasted 9h 18m (Oct 1, 2026); Square for Restaurants's lasted 17h 43m (Apr 30, 2026).
90-day uptime
Lightspeed Restaurant
Square for Restaurants
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Restaurant incidents
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
Recent Square for Restaurants incidents
- Degraded performanceOct 27, 2026 · resolved in 45m
Affected: Kitchen Display System (KDS), Point of Sale
- Degraded performanceSep 27, 2026 · resolved in 4h 25m
- Degraded performanceSep 24, 2026 · resolved in 12m
- Degraded performanceSep 21, 2026 · resolved in 2d 4h
- Degraded performanceSep 18, 2026 · resolved in 3h 54m
- Degraded performanceSep 18, 2026 · resolved in 15h 7m
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime