Restaurant POS · reliability comparison
Lightspeed Restaurant vs Toast: which is more reliable? (2026)
Toast is more reliable than Lightspeed Restaurant, scoring 53.5 vs 30.9 out of 100. Over the last 90 days Lightspeed Restaurant reported 23 incidents and Toast reported 14, with effective uptime of 96.84% and 98.67% respectively. Toast resolves incidents faster on average (4h 28m).
Data updated Nov 1, 2026 · How we score
| Metric | Lightspeed Restaurant | Toast |
|---|---|---|
| Reliability score | 30.9 | 53.5 |
| Rank (restaurant POS systems) | #16 | #11 |
| Uptime (90 days) | 96.84% | 98.67% |
| Incidents (90 days) | 23 | 14 |
| Partial / major outages | 4 | 8 |
| Avg time to resolve | 19h 14m | 4h 28m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Lightspeed Restaurant and Toast differ
- Lightspeed Restaurant reported 64% more incidents than Toast over the last 90 days (23 vs 14).
- Toast had 8 partial or major outages, compared with 4 for Lightspeed Restaurant.
- Toast fixes problems faster: 4h 28m on average, against 19h 14m for Lightspeed Restaurant (4.3× quicker).
- Lightspeed Restaurant's longest outage on record lasted 9h 18m (Oct 1, 2026); Toast's lasted 1d 7h (Sep 17, 2026).
90-day uptime
Lightspeed Restaurant
Toast
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Lightspeed Restaurant incidents
- Degraded performanceOct 28, 2026 · ongoing
Restaurant O-Series: Accounting Integration Delays
Affected: Accounting Integrations
- Degraded performanceOct 26, 2026 · resolved in 5h 6m
Delayed Hospitality payout reporting
Affected: Lightspeed Payments, Lightspeed Payments
- InformationalOct 20, 2026 · resolved in <1m
- Degraded performanceOct 17, 2026 · resolved in 5h 26m
Affected: Sales History
- Partial outageOct 16, 2026 · resolved in 30m
Store credit issue causing sale errors
Affected: Customer Management
- Degraded performanceOct 16, 2026 · resolved in 3d 15h
LS Pay Payment processing degraded for R-series, C-series and few L-series
Affected: Lightspeed Payments
Recent Toast incidents
- Degraded performanceOct 27, 2026 · resolved in 25m
Affected: Sling by Toast Scheduling
- Degraded performanceOct 23, 2026 · resolved in 3h 24m
Toastweb - Toast App Performance Degradation
Affected: Toast POS app, POS Web application
- Degraded performanceOct 14, 2026 · resolved in 3h 20m
10/14/2026 - Sling Latency Issues
Affected: Sling by Toast Scheduling
- Partial outageOct 7, 2026 · resolved in 1h 5m
Affected: Card Processing
- Degraded performanceOct 5, 2026 · resolved in 8h
Affected: Deposits
- Major outageOct 4, 2026 · resolved in 5h 42m
Instant Depositofficial update ↗
Affected: Deposits
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- SpotOn · #2 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime