KYC & Identity Verification · reliability comparison
Plaid Identity Verification vs Trulioo: which is more reliable? (2026)
Trulioo is more reliable than Plaid Identity Verification, scoring 80.0 vs 77.7 out of 100. Over the last 90 days Plaid Identity Verification reported 8 incidents and Trulioo reported 0, with effective uptime of 99.89% and 100% respectively.
Data updated Nov 2, 2026 · How we score
VS
| Metric | Plaid Identity Verification | Trulioo |
|---|---|---|
| Reliability score | 77.7 | 80.0 |
| Rank (identity verification providers) | #9 | — |
| Uptime (90 days) | 99.89% | 100% |
| Incidents (90 days) | 8 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | 15h 37m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Plaid Identity Verification and Trulioo differ
- Trulioo reported no incidents in the last 90 days, while Plaid Identity Verification reported 8.
90-day uptime
Plaid Identity Verification
Trulioo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Plaid Identity Verification incidents
- InformationalOct 15, 2026 · resolved in 9m
- InformationalOct 14, 2026 · resolved in 49m
- InformationalSep 17, 2026 · resolved in 6h 2m
- InformationalSep 15, 2026 · resolved in 6h 28m
- InformationalSep 11, 2026 · resolved in 5h 19m
- Degraded performanceAug 24, 2026 · resolved in 15h 37m
Affected: API - Production
Recent Trulioo incidents
No incidents reported by Trulioo in the last 90 days.
Other identity verification providers to consider
- Stripe Identity · #1 · 99.99% uptime
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
See the full most reliable kyc & identity verification providers ranking →