Managed Database Services · reliability comparison
PlanetScale vs Redis Cloud: which is more reliable? (2026)
PlanetScale is more reliable than Redis Cloud, scoring 89.1 vs 79.2 out of 100. Over the last 90 days PlanetScale reported 6 incidents and Redis Cloud reported 3, with effective uptime of 99.92% and 99.72% respectively. PlanetScale resolves incidents faster on average (54m).
Data updated Nov 1, 2026 · How we score
| Metric | PlanetScale | Redis Cloud |
|---|---|---|
| Reliability score | 89.1 | 79.2 |
| Rank (managed database services) | #3 | #8 |
| Uptime (90 days) | 99.92% | 99.72% |
| Incidents (90 days) | 6 | 3 |
| Partial / major outages | 4 | 1 |
| Avg time to resolve | 54m | 4h 56m |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where PlanetScale and Redis Cloud differ
- PlanetScale reported 2× as many incidents as Redis Cloud over the last 90 days (6 vs 3).
- PlanetScale had 4 partial or major outages, compared with 1 for Redis Cloud.
- PlanetScale fixes problems faster: 54m on average, against 4h 56m for Redis Cloud (5.4× quicker).
- PlanetScale's longest outage on record lasted 3h (Jul 24, 2026); Redis Cloud's lasted 10h 36m (Oct 20, 2026).
90-day uptime
PlanetScale
Redis Cloud
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent PlanetScale incidents
- Partial outageOct 26, 2026 · resolved in 1h 38m
Problems with Vitess connectivity and credential changes
Affected: northamerica-northeast1 (Montréal), ap-south-1 (Mumbai), sa-east-1 (Sao Paulo), eu-central-1 (Frankfurt), asia-northeast3 (Seoul), ca-central-1 (Montreal) +13 more
- InformationalOct 20, 2026 · resolved in 1h 8m
- Partial outageOct 9, 2026 · resolved in 26m
AWS us-east-1 connectivity failures
Affected: us-east-1 (Northern Virginia), us-east-1 (Northern Virginia)
- Degraded performanceSep 28, 2026 · resolved in 2h 3m
Branch creation delays in GCP europe-west-1
Affected: Database Operations
- Partial outageSep 5, 2026 · resolved in 14m
Connectivity issues with Vitess databases in GCP
Affected: europe-west1 (St. Ghislain), europe-west4 (Eemshaven), us-central1 (Iowa), northamerica-northeast1 (Montréal), asia-northeast3 (Seoul), us-east4 (Northern Virginia) +1 more
- Partial outageSep 2, 2026 · resolved in 10m
Dashboard and API 500 errors for postgres databases
Affected: Dashboard and API Requests
Recent Redis Cloud incidents
- Partial outageOct 20, 2026 · resolved in 10h 36m
New incident: "GCP region europe-west2 and zone europe-west2-b issues"official update ↗
- Degraded performanceSep 5, 2026 · resolved in 41m
New incident: "Redis Cloud – Temporary Issues with Redis IRIS"
- Degraded performanceSep 1, 2026 · resolved in 3h 30m
Other managed database services to consider
- Upstash · #1 · 100% uptime
- Prisma Postgres · #2 · 99.96% uptime
- Neon · #4 · 100% uptime
- Convex · #5 · 99.87% uptime
See the full most reliable managed database services ranking →