Event Ticketing Platforms · reliability comparison
Purplepass vs Universe: which is more reliable? (2026)
Purplepass is more reliable than Universe, scoring 95.6 vs 58.4 out of 100. Over the last 90 days Purplepass reported 2 incidents and Universe reported 1, with effective uptime of 99.99% and 96.66% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Purplepass | Universe |
|---|---|---|
| Reliability score | 95.6 | 58.4 |
| Rank (event ticketing platforms) | #5 | #8 |
| Uptime (90 days) | 99.99% | 96.66% |
| Incidents (90 days) | 2 | 1 |
| Partial / major outages | 2 | 1 |
| Avg time to resolve | 2m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Purplepass and Universe differ
- Purplepass reported 2× as many incidents as Universe over the last 90 days (2 vs 1).
- Purplepass had 2 partial or major outages, compared with 1 for Universe.
90-day uptime
Purplepass
Universe
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Purplepass incidents
- Partial outageOct 12, 2026 · resolved in 4m
(4) Support Site unavailable
Affected: (4) Support Site
- Partial outageAug 31, 2026 · resolved in 1m
(4) Support Site unavailable
Affected: (4) Support Site
Recent Universe incidents
- Major outageOct 15, 2026 · ongoing
System disruptionofficial update ↗
Affected: API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports +4 more
Other event ticketing platforms to consider
- Humanitix · #1 · 100% uptime
- TicketSpice · #2 · 100% uptime
- Zoom Events · #3 · 100% uptime
- TicketLeap · #4 · 100% uptime
See the full most reliable event ticketing platforms ranking →