Restaurant POS · reliability comparison
Revel Systems vs SpotOn: which is more reliable? (2026)
SpotOn is more reliable than Revel Systems, scoring 99.2 vs 82.9 out of 100. Over the last 90 days Revel Systems reported 2 incidents and SpotOn reported 2, with effective uptime of 99.84% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | Revel Systems | SpotOn |
|---|---|---|
| Reliability score | 82.9 | 99.2 |
| Rank (restaurant POS systems) | #6 | #2 |
| Uptime (90 days) | 99.84% | 100% |
| Incidents (90 days) | 2 | 2 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 6h 54m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where Revel Systems and SpotOn differ
- Revel Systems had 1 partial or major outage, compared with 0 for SpotOn.
- Revel Systems's longest outage on record lasted 3d (Jun 19, 2026); SpotOn's lasted 2h 51m (Nov 25, 2025).
90-day uptime
Revel Systems
SpotOn
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Revel Systems incidents
- Partial outageOct 23, 2026 · resolved in 6h 54m
POS Order Syncing & Database Upload Failuresofficial update ↗
Affected: Core Services, Customer Support
- InformationalOct 19, 2026 · resolved in 23h 4m
Delayed funding for some US merchants
Affected: WorldPay TriPOS
- Degraded performanceMay 7, 2026 · ongoing
Revel Advantage Merchant statement issue
Affected: Revel Advantage Merchant Portal
Recent SpotOn incidents
- InformationalAug 26, 2026 · resolved in 12m
- InformationalAug 10, 2026 · resolved in 36m
Online orders (Doordash, Ubereats, ORD) are not showing modifiers when orders reach the kitchen
Affected: SpotOn Restaurant Express, SpotOn Online Ordering
Other restaurant POS systems to consider
- Shopify POS · #1 · 100% uptime
- Loyverse · #3 · 99.91% uptime
- Clover · #4 · 99.88% uptime
- Epos Now · #5 · 99.86% uptime