KYC & Identity Verification · reliability comparison
Stripe Identity vs Trulioo: which is more reliable? (2026)
Stripe Identity is more reliable than Trulioo, scoring 96.5 vs 80.0 out of 100. Over the last 90 days Stripe Identity reported 4 incidents and Trulioo reported 0, with effective uptime of 99.99% and 100% respectively.
Data updated Nov 1, 2026 · How we score
VS
| Metric | Stripe Identity | Trulioo |
|---|---|---|
| Reliability score | 96.5 | 80.0 |
| Rank (identity verification providers) | #1 | — |
| Uptime (90 days) | 99.99% | 100% |
| Incidents (90 days) | 4 | 0 |
| Partial / major outages | 1 | 0 |
| Avg time to resolve | 19m | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 0/100 |
Where Stripe Identity and Trulioo differ
- Trulioo reported no incidents in the last 90 days, while Stripe Identity reported 4.
- Stripe Identity had 1 partial or major outage, compared with 0 for Trulioo.
90-day uptime
Stripe Identity
Trulioo
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent Stripe Identity incidents
- InformationalOct 1, 2026 · resolved in 25m
Affected: Stripe API
- Partial outageSep 27, 2026 · resolved in 19m
Affected: Stripe API, Stripe core components
- InformationalSep 23, 2026 · resolved in 33m
Affected: Stripe API, Stripe core components
- InformationalSep 22, 2026 · resolved in 2h 15m
Affected: Stripe API, Stripe core components
Recent Trulioo incidents
No incidents reported by Trulioo in the last 90 days.
Other identity verification providers to consider
- iDenfy · #2 · 99.99% uptime
- Didit · #3 · 99.95% uptime
- Onfido (Entrust) · #4 · 99.93% uptime
- Veriff · #5 · 99.89% uptime
See the full most reliable kyc & identity verification providers ranking →