Cloud Storage & Office Suites · reliability comparison
SugarSync vs Tresorit: which is more reliable? (2026)
SugarSync and Tresorit are effectively tied on reliability (99.2 vs 100.0). Over the last 90 days SugarSync reported 2 incidents and Tresorit reported 0, with effective uptime of 100% and 100% respectively.
Data updated Nov 1, 2026 · How we score
| Metric | SugarSync | Tresorit |
|---|---|---|
| Reliability score | 99.2 | 100.0 |
| Rank (cloud storage & office suites) | #2 | #1 |
| Uptime (90 days) | 100% | 100% |
| Incidents (90 days) | 2 | 0 |
| Partial / major outages | 0 | 0 |
| Avg time to resolve | — | — |
| Outages we detected | 0 | 0 |
| Transparency score | 100/100 | 100/100 |
Where SugarSync and Tresorit differ
- Tresorit reported no incidents in the last 90 days, while SugarSync reported 2.
- SugarSync's longest outage on record lasted 1d 13h (Apr 12, 2026); Tresorit's lasted 1h 15m (Dec 17, 2025).
90-day uptime
SugarSync
Tresorit
- No incidents
- Degraded
- Partial outage
- Major outage
- No data
Recent SugarSync incidents
- InformationalSep 8, 2026 · resolved in 2d 6h
Affected: Web Application, Desktop Application, Mobile Applications
- InformationalAug 26, 2026 · resolved in 1h 2m
Support limited due to network maintenance
Affected: Ticketing/Email, Telephone
Recent Tresorit incidents
No incidents reported by Tresorit in the last 90 days.
Other cloud storage & office suites to consider
- ShareFile · #3 · 99.99% uptime
- Egnyte · #4 · 99.94% uptime
- Dropbox · #5 · 99.88% uptime
- Sync.com · #6 · 99.82% uptime
See the full most reliable cloud storage & office suites ranking →