Event Ticketing Platforms · reliability comparison

TicketLeap vs Universe: which is more reliable? (2026)

TicketLeap is more reliable than Universe, scoring 98.4 vs 58.4 out of 100. Over the last 90 days TicketLeap reported 1 incident and Universe reported 1, with effective uptime of 100% and 96.66% respectively.

Data updated Nov 1, 2026 · How we score

TicketLeap

98.4/100

Operational

Visit TicketLeap ↗

Universe

58.4/100

Operational

Visit Universe ↗
VS
MetricTicketLeapUniverse
Reliability score98.458.4
Rank (event ticketing platforms)#4#9
Uptime (90 days)100%96.66%
Incidents (90 days)11
Partial / major outages11
Avg time to resolve<1m—
Outages we detected00
Transparency score100/100100/100

90-day uptime

TicketLeap

Aug 5, 2026 – Sep 15, 2026: no incidentsSep 16, 2026: 100% uptime, 1 incident (Partial outage)Sep 17, 2026 – Nov 2, 2026: no incidents
90 days ago100% average daily uptimeToday

Universe

Aug 5, 2026 – Oct 14, 2026: no incidentsOct 15, 2026: 55.46% uptime, 1 incident (Major outage)Oct 16, 2026: 0.00% uptime, 1 incident (Major outage)Oct 17, 2026: 0.00% uptime, 1 incident (Major outage)Oct 18, 2026: 44.53% uptime, 1 incident (Major outage)Oct 19, 2026 – Nov 2, 2026: no incidents
90 days ago96.666% average daily uptimeToday

Recent TicketLeap incidents

Full TicketLeap reliability report →

Recent Universe incidents

  • Major outageOct 15, 2026 · ongoing

    System disruptionofficial update ↗

    Affected: API, Dashboards, Checkout and Purchasing, Ticket Processing, Databases, Downloadable Reports +4 more

Full Universe reliability report →

Other event ticketing platforms to consider

See the full most reliable event ticketing platforms ranking →